LMI is seeking an experienced Customer Experience and Service Design Lead to guide the Retail and Delivery Modernization program. You will lead and grow a CX/UX team while personally delivering critical research and design work across strategy and execution.
The role requires strong collaboration, field research, and the ability to translate findings into actionable requirements for retail technology deployments.
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Customer Experience & Service Design Lead (Hybrid, DC)
LMI · Tysons Corner, VA, USA ·
- Job type:
- Full Time