Senior Account Executive, Social Strategy

Direct message the job poster from MikeWorldWide
Vice President, Talent Acquisition at MikeWorldWide (MWW)

What We Need:
MikeWorldWide (MWW) is looking for a

Senior Account Executive

to join our corporate reputation social team within our

Everywhere

practice, the digital arm of MikeWorldWide. The SAE is responsible for managing teams’ client service performance. This role is critical in day-to-day account activities and ensures that our social programs are integrated across all teams and executed flawlessly. The ideal candidate is obsessed with social media, creative, proactive, very organized, has strong critical, analytic skills, and can manage multiple client accounts simultaneously. This role is open to remote candidates who are able to work EST hours.
Primary Responsibilities:
Serve as the primary, day-to-day client contact on the social side; anticipate client needs and prepare in advance, troubleshoot clients’ problems as they arise with thoughtful, social first recommendations based on robust best practice expertise and knowledge; ensure that all accounts are strategically on target with client business objectives; and that projects are delivered on time and on budget.
Demonstrate polished social copywriting and content-development skills across social platforms, LinkedIn being the priority.
Exhibit superior presentation skills with the ability to lead social team strategy sessions, brainstorming, and the corresponding development, planning and execution.
Create custom social media strategies for our executive and corporate clients from the ground up (social audits, competitive analysis, content calendaring and creation, execution, social listening and community management, tracking, analysis and reporting).
Lead regular social workstream updates of internal team meetings and client calls ensuring both internal MWW and client teams are on track and that the team is thinking through all necessary strategic items.
Take an active role in new business proposal development alongside senior team members and work with appropriate agency resources and account teams to identify and secure incremental business opportunities.
Manage and mentor junior team members; facilitate teamwork and learning opportunities by delegating and involving junior staff whenever possible; review materials drafted by team members and supervise social executions.
What You Have to Have - Experience Requirements:
3+ Years in a social-strategy role within an agency or in-house team, preferably with direct ownership of client programs or account responsibilities.
Demonstrated ability to work with high-profile clients, always maintaining strict confidentiality and a professional demeanor.
Proven track record for setting a standard of excellent and consistent work, always delivering superior client service.
Excellent process and organizational skills; attention to detail is a must.
Experience supervising and providing guidance to junior team members; strong team building and mentorship aptitude.
Demonstrated proficiency in writing for social media, specifically LinkedIn.
Demonstrated understanding of digital and social media and how they work together with traditional media relations.
Comfortable pulling native platform metrics and assembling straightforward performance reports. Familiarity with tools like Metlwater, NetBase, Quid, or Social HP are a bonus, not a prerequisite.
Work with social monitoring and reporting tools to pull performance and insights for activity and status reports.
Ability to travel as necessary, contingent on client and new business needs (requirements vary).
Success Factors and Other Details:
Maintain a thorough understanding of clients’ businesses and industries, and the industry issues that directly and indirectly affect the client,
Ability to think strategically, creatively and proactively.
Intellectual curiosity and desire to pursue knowledge and professional development.
Team player attitude with the proven ability to multitask while working both collaboratively and independently.
Interest in coaching and training up the next generation of agency talent – serve as a mentor and hands-on teacher to junior members of the team
Participate in agency development, working collaboratively across all practice areas.
Consistently strive for personal excellence with both client deliverables and within the team, enabling MWW to maintain a competitive advantage, providing exceptional value and service.
Manage client content. This includes managing assets incoming from clients, coordinating internal and client reviews and ensuring all requested edits are made before posting.
Deliver client-ready materials, including plans, memos, proposal decks, and timelines.
Work alongside leaders of the social Practice to help enhance offerings for our Consumer clients to ensure the agency is evolving and staying ahead of the curve.
Stay up to date on social media trends and platform capabilities as it relates to social clients.
Demonstrates motivation and a “can-do” attitude and can shift seamlessly into an integrated team.
We believe in flexibility and have the structure to make that our reality. MWWLife is our robust suite of benefits, programs, and incentives designed to support our employees’ experience during every phase of their careers. Forged in the spirit of flexibility and growth, it’s about the freedom to live your best life, both personally and professionally, and embodies the culture of caring that we cultivate at MikeWorldWide.
Highlights Includes:
Unlimited PTO
Pre-PTO
Mental Health Awareness Days
Friday Freeze
Summer Fridays
Professional Trainings and Workshops
Phone and Mental Health/Wellness Stipend
Offices are closed between Christmas Eve and New Year's Day
Our Values:
At MWW, our values are what set us apart and give us the energy to move forward with confidence and excellence.
Passion : We have a real passion for what we do. It’s why we get up every day and it’s what drives us to work harder, care more and execute flawlessly.
Inclusivity : We’re inclusive – for real. Our respect and appreciation for diverse backgrounds and perspectives lead us to greater innovation, enhanced creativity, and richer experiences.
Curiosity : Our endless curiosity opens us up to new ideas, collaboration, and growth. It drives our desire to immerse ourselves in the knowledge of others and the culture of the world about us.
Empathy : Our authentic empathy gives us a sense of understanding which transforms our work, enhances our ability to deliver for clients and elevates us from colleagues to family
Independence : Our hard-earned independence gives us the freedom and flexibility to dream big, take risks and do what’s right – for our clients, our agency and each other
Initiative : We have a spirited initiative – we’re fast, focused and fearless. It’s that confidence and pride in our ability to deliver exceptional work for exceptional clients.
Our Philosophy:
At MikeWorldWide, we are built to care. We care about each other, our clients, our work and our world. We have an inherent collective empathy that informs our ideas, energizes our work and elevates us from likable colleagues to beloved family.
We’re an independent agency and we care a lot about that. Our independence gives us the freedom and flexibility to dream big, take the risks worth taking, and to do the work worth caring about. Most importantly, it lets us do what’s right for our employees, our families and friends, and, of course, our clients.
Creating authentic and lasting connections for our clients—and the people who value those clients—is why we exist. We want them to be loved because their success is ours. And so, for them, we create work that people care about because now, more than ever,

CARING COUNTS .
We celebrate diversity in our employees and partners, and we're committed to building a safe and inclusive workplace environment where we all can feel comfortable and thrive while we bring our best ideas to life. We're proud to be an equal opportunity employer, and we encourage future MWW families from traditionally underrepresented and underserved communities to apply.
Seniority level

Seniority level Mid-Senior level
Employment type

Employment type Full-time
Job function

Job function Public Relations
Industries Advertising Services
Referrals increase your chances of interviewing at MikeWorldWide by 2x
Inferred from the description for this job

Medical insurance
Vision insurance
401(k)
Paid maternity leave
Paid paternity leave
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