Patient Communications Specialist II

Baton Rouge General Medical Center is seeking an experienced switchboard operator to efficiently manage incoming calls, route callers, and support internal and external customers. The role requires professional phone etiquette, strong customer service, and basic computer skills.
Applicants must be able to work across shifts and maintain confidentiality. The position emphasizes accurate record-keeping, timely paging of emergency codes, and collaboration with hospital departments to ensure smooth

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