Soleo Health is seeking a Director of Communication Platforms to lead strategy and performance of patient and provider communications. The role centers on delivering a seamless omnichannel experience across voice, text, web chat, chatbots, and AI self-service, with Genesys at the core of the contact center ecosystem.
You will partner with operations, clinical, intake, reimbursement, and commercial teams to translate goals into scalable platform capabilities, drive adoption of conversational AI,
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Director of Omnichannel Communications & AI (Remote)
Soleo Health · New York, NY, USA ·
- Job type:
- Full Time