Global Communications Hub Operations Associate

Global Communications Hub Operations Associate
The Operations Associate will provide communications operations and implementation support to Break Free From Plastic (BFFP), a movement working to achieve a future free from plastic pollution, primarily with the Global Communications Hub. The role supports the Hub with administration, logistics, media outreach and multilingual communications initiatives, helping BFFP communications staff and member organizations across the US, Latin America, Europe, Asia, the Pacific and Africa.

Job Description

Location: Remote, based in the United States. Eastern or Central time zone preferred.

Eligibility: Candidates must be authorized to work in the United States. No visa sponsorship available.

Position: Employed, Part-time, 20-28 hours per week. Hours are flexible and agreed with supervisor. We offer a flexible schedule and supportive, trust-driven culture.

Schedule: Because this role works with colleagues across time zones, some meetings or calls may fall outside normal office hours. All time worked, including out-of-hours time, is paid at the standard hourly rate.

Travel: Occasional domestic or international travel, about two times per year, with expenses covered and travel time paid.

Hourly rate: $28-30 based on experience or location

Benefits: Sick days, a retirement plan with an employer match after requirements are met, flexible hours, an Employee Assistance Program, and training.

Reports to: Global Communications Lead

Direct reports: None. However, the role coordinates contractors and some volunteers for key initiatives.

Summary
The Operations Associate will provide communications operations and implementation support to Break Free From Plastic (BFFP), a movement working to achieve a future free from plastic pollution, primarily with the Global Communications Hub. The role supports the Hub with administration, logistics, media outreach and multilingual communications initiatives, helping BFFP communications staff and member organizations across the US, Latin America, Europe, Asia, the Pacific and Africa.

Key functions of the role include

Coordinate Communications Hub operations and administration (60%)

Media and outreach

Send press releases and media advisories through the media outreach tool, in coordination with regional Comms representatives.

Monitor the Hub’s shared inboxes and route media inquiries to the right representative, replying to or referring general queries.

Compile media coverage, analytics and metrics into regular reports.

Internal communications

Contribute to internal communications, such as newsletters, emails to lists and presentations.

Distribute toolkits and other materials to members.

Team administration and finance

Organize Hub meetings, planning sessions, calendars, capacity‑building trainings and webinars.

Support financial monitoring, grant reporting and proposal writing.

Protocols and documentation

Manage contact databases and other shared information needs.

Document Comms Hub processes and impact tracking, keep records up to date, and share them with teammates.

2. Provide support on key multilingual communications initiatives and tools (30%)

Maintain the editorial calendar and report on performance against agreed milestones.

Coordinate translation and interpretation for the Comms Hub, including briefing, scheduling and managing professional contractors and volunteer translators.

Collect members’ stories and prepare them for amplification across key initiatives.

Support logistics for public‑facing and internal Comms Hub events and activities.

3. Provide logistics support for the BFFP global team meetings as required and contribute to part of a global team (10%)

Provide logistics, facilitation and note‑taking for BFFP global team meetings and movement events (including press events and digital asset distribution).

Represent the Comms Hub at movement and internal meetings and working groups.

Support members’ communications capacity building and amplify campaigns through internal listservs and other platforms.

Deliver specific projects delegated by the BFFP Global Comms Lead.

Key Relationships
This role will need to be able to maintain a range of different relationships - many of which will be remote and online, some that will be ‘internal’, and some that are key target audiences.

Communications Hub colleagues

Global Coordination Team

Regional Communications Working groups or similar

Key member organizations involved in leading BFFP projects - including campaign teams, volunteer translators, etc

Movement members and key communications contacts

Academia, media, allies, influencers, and other external audiences

Suppliers and contractors

Funders, potential donors, and supporters.

Qualifications

At least three years of experience in communications, operations, or administrative support, ideally in non‑profit or mission‑driven organizations

Fluent written and spoken English (C1 or above), with demonstrated strong writing and editing skills

Experience organizing meetings and events, including virtual events

Experience tracking budgets and supporting financial or grant reporting

Proficiency with Google Workspace (including Google Drive), Zoom and Google Groups

Strong organizational skills, attention to detail and the ability to manage multiple deadlines across time zones

Commitment to the BFFP mission and to communications approaches that elevate our grassroots membership and let communities speak for themselves

Discretion in handling member information and media inquiries

Working proficiency in Spanish, French, or other languages, or experience coordinating translation, interpretation, or multilingual content

Experience managing contractors or volunteers

Experience working in remote or distributed teams

Experience in network development or people’s movements, NGOs, community organizing, academia or similar settings relevant to BFFP, or equivalent experience

Experience contributing to communications campaigns and teams

Experience with media relations, press release distribution, or communications analytics

Reliable and highly organized, with strong attention to detail and a record of meeting deadlines

Collaborative team player with strong interpersonal and communication skills, and demonstrated experience working with people from different cultures

Takes initiative and focuses on outcomes and solutions; adapts quickly to changing priorities and stays resilient under pressure

Able to manage a high volume of email and requests while staying responsive and prioritizing well

Willingness to travel domestically or internationally about two times per year, and flexibility to work with international colleagues, including a few regular calls outside normal working hours (typically early morning in US Central Time)

We hold ourselves accountable to the following values

Trust, respect and direct communication

Transparency, accountability and confidentiality

Solidarity and collaboration

Letting people speak for themselves

Diversity, inclusion and equity

Distributed leadership and an inclusive movement model

Adaptability and resilience

Walking the talk

Strategic and goal-oriented

About Us
About the employer Story of stuff Project:

The Break Free From Plastic (BFFP) movement Global Comms Hub is fiscally sponsored by The Story of Stuff Project.

The Story of Stuff Project was founded in 2008 to leverage one of the earliest and most successful cause‑related viral movies: Annie Leonard's The Story of Stuff. Our mission is to transform the way we make, use and throw away Stuff to be more sustainable, healthy and fair. Over the last decade-plus, our trademark movies have garnered more than 50 million views; we’ve provided sustainability education and training tools to thousands of schools, faith communities, businesses and governments; and our 500,000+ Community members have contributed to countless grassroots campaigns to protect people and the planet.

About the Communications Hub

The Break Free From Plastic Communications Hub (Comms Hub) is a remote working team with team members in multiple time zones (US, Europe, Asia, Africa, Latin America), and members located around the world.

The Comms Hub works to harness and amplify the diverse voices of the Break Free From Plastic movement in order to shift the narrative on plastic pollution and achieve our shared global strategy.

About Break Free From Plastic

#BreakFreeFromPlastic is the global movement working to achieve a future free from plastic pollution. More than 13,000 organizations and individuals around the world have come together to demand reductions in single‑use plastics and to advocate for lasting solutions to the plastic pollution crisis. BFFP members work together to bring about systemic change by tackling plastic pollution across the whole value chain - from extraction to disposal - focusing on prevention rather than cure.

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