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Senior Director, Product Management - Communications Platform

Wayfair · Boston, MA, USA ·

Job type:
Full Time

Wayfair seeks a senior product leader to own a cross-functional portfolio of customer communications. You will shape a 12–18 month roadmap connecting company, customer, and commercial priorities to drive engagement, delivery quality, and reduced unsubscribe risk.
You will drive end-to-end content experiences across email, push, SMS, and new channels, with AI-powered personalization and scaled delivery. The role requires leadership across Marketing, Analytics, ML Science, and Engineering.

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