About the role Welo Global is a multilingual AI and content solutions company serving thousands of clients across many languages. The role owns the English to Lao review quality for UI, marketing and product content and serves as the primary client-facing linguistic expert for quality governance and escalation management.
What you'll do Analyze requirements and update style guides and glossaries, tracking changes and corrections.
Facilitate regular alignment rounds with the language community and publish a monthly quality digest.
Coach and train Reviewers through one-to-one coaching, shadowing and targeted training.
Propose improvements to style guides and share patterns with the Quality Manager across locales.
Maintain client alignment by following Language Manager decisions and raising concerns with evidence.
What they're looking for 3 to 5+ years in Localization Quality Assurance, Senior Language Lead, or Quality Governance roles.
Experience as primary client contact for Language Managers, handling arbitration or escalation processes.
Deep knowledge of localization evaluation frameworks such as RQE, LQE, error rubrics, and severity mapping.
Ability to analyze style guides, identify implicit expectations, and map tolerance by content type.
Hands‑on facilitation skills for coaching, shadowing, alignment rounds, and quality reporting.
Native‑level Lao and professional English proficiency.
For applicants in Nigeria The listing states approved countries including Nigeria; you may apply if located in Nigeria or another approved country.
Background check is required; a dedicated project device will be provided.
The listing does not specify timezone requirements; confirm during interview.
Employment type is Freelance / Independent Contract, with remote work supported.
Pay currency is not specified in the listing; confirm during interviews.
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English to Lao Review Lead for UI, Marketing & Product Content
remote work · New York, NY, USA · Remote ·
- Job type:
- Contract