Director of Communications

The Communications team is focused on building, supporting and protecting Mastercard’s reputation among key stakeholders worldwide
This role sits at the intersection of social impact, sustainability, public affairs and corporate reputation, and serves as a strategic communications partner to the Center for Inclusive Growth & Sustainability (CFIG&S) and Growth Segments teams
Reporting to the Senior Vice President, Global Communications, this position is responsible for developing and executing integrated communications strategies that elevate Mastercard’s leadership in inclusive economic growth, financial health, sustainability and social impact
The role will drive executive visibility, thought leadership, media engagement and proprietary convenings that demonstrate how Mastercard leverages its technology, partnerships, data insights and expertise to drive economic opportunity and sustainable growth
The position serves as a key connector to ensure Mastercard’s impact narrative is cohesive, differentiated and aligned with business priorities
Serve as a communications support for Mastercard’s social impact platform, inclusive economic growth agenda and sustainability portfolio, as well as our work in white space markets
Translate complex economic, social and environmental priorities into clear, compelling and business-relevant narratives and storytelling
Connect the work of the Center for Inclusive Growth & Sustainability and Growth Segments initiatives to Mastercard’s broader corporate strategy and growth objectives
Identify opportunities to strengthen Mastercard’s reputation as a trusted partner helping build inclusive and sustainable economies
Develop integrated communications strategies that advance Mastercard’s commitments related to financial health, small business growth, inclusive innovation, digital trust and sustainable growth
Serve as a communications partner to our leadership in the Mastercard Center for Inclusive & Sustainability, Growth Segments and other executive leaders across the portfolio
Manage executive speaking opportunities, media interviews, stakeholder engagements and thought leadership platforms
Provide strategic counsel on executive positioning, messaging and reputational considerations
Lead communications development and amplification for major research reports, indexes and insights platforms
Partner with research, insights and business teams to translate data and trends into compelling stories
Build integrated campaigns around thought leadership initiatives, including earned media, digital, executive content and event activations
Support communications for Mastercard-hosted social impact and sustainability convenings, including the Global Inclusive Growth Summit, ASEAN Inclusive Growth Summit, Regional Inclusive Growth Forums, MADE Alliance and key stakeholder forums
Shape event narratives, communications plans, speaker positioning, media engagement and stakeholder outreach
Prepare executives and support post-event storytelling, content development and amplification
Help shape Mastercard’s visibility at major third-party forums focused on inclusive growth, sustainability, economic development and innovation
Develop and execute media strategies supporting major announcements, partnerships, reports and initiatives
Build relationships with top-tier impact, sustainability, development, technology and business media
Manage media outreach, interview coordination and press materials
Monitor emerging issues, industry trends and reputational risks
Advise internal stakeholders on external positioning, communications and stakeholder expectations
Act as Communications lead for environmental claims review and governance processes
Partner closely with Legal and Sustainability teams to ensure adherence to Mastercard Environmental Claims Guidelines
Review communications materials, reports and marketing content for sustainability-related claims
Lead employee communications related to sustainability, inclusive economic growth and social impact in partnership with our internal communications team
Partner with Employee Communications to develop content for internal channels and engagement programs including executive town halls and enterprise awareness efforts
Drive communications strategies supporting key moments including the Mastercard Impact Report launches, as well as major cultural and social impact milestones
This role helps define how Mastercard shows up at the intersection of business growth, social impact and sustainability, ensuring the company continues to lead important global conversations while delivering measurable reputational value for the enterprise
Strong understanding of corporate reputation, sustainability, public policy, social impact and stakeholder engagementAbility to translate complex policy, sustainability, technology and economic issues into business-relevant narrativesProven experience leading communications for major events, conferences or executive platforms10+ years of communications, social impact, corporate affairs or reputation management experienceStrong media relations capabilities and executive presenceExperience managing multiple stakeholders and navigating complex approval processesExceptional writing, storytelling and content development skillsDemonstrated experience supporting senior executives and managing high-profile communications programsThe ideal candidate is equally comfortable serving as strategist, counselor, writer and operator. They possess a deep understanding of stakeholder expectations around business impact and sustainability, are passionate about inclusive growth, and have demonstrated success elevating executive thought leadership through data-driven storytelling, high-profile convenings and integrated communications campaigns

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