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VoC Insights Lead, Customer Experience Strategy

National Indemnity Company · Omaha, NE, USA ·

Job type:
Full Time

Berkshire Hathaway Homestate Insurance Company in Omaha, NE is seeking an Senior Customer Experience Analyst to design, manage, and enhance enterprise Voice of the Customer programs that capture, analyze, and translate feedback into actionable insights.

The role partners across the organization to align customer feedback with strategies, business processes, and digital experiences, driving a customer-centric culture. This position is based in Omaha and not eligible for visa sponsorship.

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