Skywire Networks LLC is seeking a Customer Engagement & Retention Manager to reduce churn across residential and commercial customers. You will blend empathy, data analysis, and operational excellence to identify at‑risk customers, intervene with retention actions, and coordinate with Care, NOC, Operations, Sales, Billing, and Marketing.
The role sits at the intersection of customer experience, data insights, and commercial outcomes, requiring execution‑oriented leadership and a track record of
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