About the role
Welo Global is a leader in multilingual AI, technology, and content solutions with a network of linguists and domain experts. This role owns the English into Serbian (Cyrillic) Review process as the language quality owner and main client-facing linguistic expert for a global technology client.
What you'll do
Analyse requirements and track impact of style guides and glossaries on quality across content types
Run regular alignment roundtables and publish a structured monthly quality digest
Coach Reviewers one-to-one, conduct shadowing sessions, and deliver data-driven training
Turn justification patterns into style guide proposals and share patterns with the Quality Manager
Maintain alignment with the client by following Language Manager decisions and raising evidence-based concerns
What they're looking for
3 to 5+ years in Localization Quality Assurance, Senior Language Lead, or Quality Governance
Experience as the primary client contact for Language Managers, including arbitration or escalation facilitation
Deep experience with LQA frameworks such as RQE, LQE, error rubrics, and severity mapping
Ability to analyse style guides and map expectations by content type
Hands-on facilitation of coaching, shadowing, alignment roundtables, and monthly quality reporting
Native-level Serbian (Cyrillic) and professional English
For applicants in Nigeria
The listing states approved countries for location; Nigeria is included among the approved countries
The location is Remote, Worldwide; timezone specifics are not stated in the listing, confirm during interview
Contract type is Freelance / Independent Contract; payment terms and currency are not specified in the listing
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English to Serbian (Cyrillic) Review Lead for UI, Marketing & Product Content
remote work · New York, NY, USA · Remote ·
- Job type:
- Contract