Business Development Manager (North America)

Reports To:

Milena Stancati, Head of Business Development

Travel:

Approximately 40%, domestic and occasional international

Location:

Remote (Must be USA based)

About Travel Collection Limited (TCL)
Travel Collection Limited (TCL) is a family of boutique Destination Management Companies (DMCs) crafting immersive, tailor‑made journeys for discerning travelers. Each brand is run by local experts on the ground, and all share one standard of excellence.

Our story began with Experience Morocco, our affiliated sister brand, founded in 2013 after our founders organized a trip to Morocco for 85 Harvard Business School classmates. Today our portfolio spans 20+ countries:

Authenticus Italy — Italy

Unbox Spain & Portugal — Spain and Portugal

Essentially French — France

Crown Journey — United Kingdom

Nostos Greece — Greece

Sar Türkiye — Türkiye

Truly Swahili — Kenya, Tanzania, Uganda and Rwanda

Majlis Retreats — United Arab Emirates

Oshinobi Travel — Japan

Kembali Indonesia — Indonesia, Singapore and Malaysia

Nira Thailand — Thailand

Elura Australia — Australia

Across Mexico — Mexico

Vista Colombia — Colombia

Awaken Peru — Peru

Experience Morocco — Morocco

And we're growing fast: in 2025 our TCL brands planned nearly 700 trips, and in 2026 we'll welcome more than 5,000 guests on close to 1,400 trips, more than doubling in a single year.

Role Summary
The Business Development Manager drives revenue growth by expanding TCL's presence with U.S. travel advisors, agencies, host agencies and consortia. Reporting to Milena Stancati, Head of Business Development, you'll grow and maintain advisor relationships, run sales calls across the U.S. (not limited by region), help organize roadshows, host fam trips and represent TCL at industry events.

You'll do it with an AI-driven sales stack. Being tech‑savvy and fluent with AI tools is essential in this role: you'll use HubSpot, Claude and similar tools every day to research prospects, prepare for meetings, draft follow‑ups and report clearly on results, and you'll keep looking for ways to help the whole team work smarter.

This role suits a sales professional with 5+ years of experience in travel, hospitality or luxury sales who wants to grow into senior business development leadership inside a fast‑scaling global DMC group.

You Are…
A natural relationship‑builder who earns trust quickly and keeps it. You may already know the top travel advisors and agencies in your area by name, with relationships across consortia such as Virtuoso, Signature, Ensemble and Serandipians. If you don’t, you’ve built a loyal network somewhere else, such as luxury hospitality, high‑end retail, private aviation, wealth management, events, or B2B partner sales, and you’re excited to do it again in travel. You’re confident walking into a room or hopping on a Zoom. You’re energized by networking, travel, and representing a brand you believe in. You work well independently and remotely, but you love being on the road and in front of partners. You’re tech‑savvy, you already use AI to work faster and smarter, and you never let a follow‑up slip.

Key Responsibilities
Business Development

Execute TCL's business development strategy as part of a team‑based approach to U.S. accounts, with no fixed territory

Identify, qualify and win new travel agency, advisor, host agency and consortia relationships

Grow existing accounts through regular outreach, follow‑up and relationship management

Hit revenue targets, advisor engagement and booking‑conversion KPIs

Roadshows, Fams & Events

Plan and run advisor roadshows, sales calls, lunch‑and‑learns and presentations, alongside the Business Development team and destination GMs

Help plan and host familiarization (fam) trips: advisor selection, itinerary input with destination teams, on‑trip hosting and post‑fam conversion follow‑up

Represent TCL at trade shows, consortia conferences and industry events

Own event logistics, lead capture and timely post‑event follow‑up

Travel to support events and sales calls alongside teammates as needed

Advisor & Partner Engagement

Be the day‑to‑day point of contact for travel advisors and agency partners

Lead onboarding, destination education and training webinars for partners

Coordinate with destination GMs and operations teams for a smooth handoff of confirmed business

Sales Systems & Reporting

Keep all accounts, contacts, activities and opportunities current in HubSpot and Sheets

Track outreach, meetings, leads, fam and conference attendees and conversions against KPIs and campaigns

Use AI tools to research prospects, draft outreach, summarize meetings and build reports

Suggest smarter ways to use our tools, from email sequences to simple automations, that save the team time

Deliver regular reporting and market insights to the Director of Business Development

Marketing Collaboration

Work with marketing on advisor campaigns, newsletters, social content and promotions

Share field feedback to shape collateral, offers and destination content

Tools & Systems
You’ll work daily in a modern, AI‑forward sales stack, so strong comfort with technology is a must:

HubSpot — CRM, pipeline, email sequences and campaign tracking

AI tools — Claude and similar assistants for research, outreach drafts, meeting notes and reporting

Google Workspace — Gmail, Docs, Sheets, Slides and Calendar

Zoom — virtual advisor trainings and sales calls

Qualifications & Experience
Required

5+ years in business development, sales or account management, with more seasoned candidates welcome. Travel or hospitality experience is a plus.

Proven record of building travel advisor or B2B relationships and hitting revenue targets

Experience planning or supporting industry roadshows, trade shows, FAMS

Excellent verbal, written and presentation skills

Self‑motivated, organized and comfortable working remotely across many accounts

Hands‑on CRM experience (HubSpot preferred) and strong Google Workspace skills

Tech‑savvy and fluent with AI tools in your day‑to‑day work; you pick up new software quickly

Preferred

Experience with luxury travel advisors, DMCs, tour operators or hotel sales

Existing relationships with leading advisors and agencies in your area, and across U.S. consortia (Virtuoso, Signature, Ensemble, Serandipians, etc.)

Familiarity with Compass

First‑hand travel experience in TCL destinations

Physical & Travel Requirements

Travel domestically (and occasionally internationally) up to 40% of the time, including FAMS, roadshows, sales calls

Lift and transport materials up to 35 lbs (trade show materials, collateral)

Valid driver's license and passport

Eligible to work in the United States

Able to receive and store sales collateral in a home office

Compensation & Benefits

Base salary: $70,000–$100,000 annually, depending on experience

Bonus: performance-based, up to two months' base salary, tied to revenue and partner‑growth goals

Benefits stipend

Travel expenses covered for business travel

Keep the airline miles, hotel points, and elite status you earn on business travel

Why Join Travel Collection?

Help build the U.S. advisor channel for a portfolio that more than doubled in a year: you'll shape how we grow, not just inherit a book

Represent 16+ destination brands across 20+ countries, each run by local experts who deliver on what you promise

See the world through our network: experience our destinations on FAMs, and plan personal trips across our DMCs at industry rates

Work directly with Milena, TCL's senior leadership and destination GMs worldwide

Clear growth path into senior business development, marketing or regional sales leadership

A modern, AI‑forward team where you own your work and your impact is visible

Flexible, remote work

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