Commercial Manager / Sales Account Manager

You’ll be joining at a point where demand is strong and the opportunity to grow accounts is clear.

This role gives you real ownership across the full commercial journey, not just closing deals, but influencing how we pitch, how we position ourselves, and how we grow existing clients.

You’ll work closely with senior stakeholders internally and externally, shaping meaningful partnerships with brands and helping drive the next phase of agency growth.

Your primary objective is to drive measurable agency growth by converting qualified opportunities into revenue and building client relationships that expand over time.

You’ll take ownership of the full commercial journey, leading prospects from initial conversation through to close with clarity, confidence, and pace. You’ll shape strategic responses that position Reboot strongly, handle objections effectively, and guide clients towards decision.

Post-sale, you’ll remain close to your accounts, ensuring momentum is maintained and opportunities for growth are actively identified and progressed.

New business ownership

Own the end-to-end journey of qualified opportunities, from discovery through to close

Lead discovery calls, identifying client challenges and shaping tailored solutions

Develop and present pitch strategies in collaboration with internal teams

Guide prospects through the decision-making process with confidence and clarity

Maintain momentum across opportunities, ensuring timely follow-ups and progression

Client growth and retention

Stay close to newly won clients post-sale as a consistent commercial contact

Build strong relationships through regular check-ins, meetings, and in-person touchpoints

Identify opportunities for upsell, cross-sell, and account expansion

Support and attend QBRs where appropriate, ensuring a strong commercial narrative

Act as a bridge between client expectations and delivery teams

Strategic collaboration

Work closely with Heads of Department to ensure proposals are commercially strong and achievable

Translate client needs into clear, strategic responses and scopes of work

Support onboarding by aligning pitch promises with delivery plans and roadmaps

Feed insight back into Sales and Marketing to improve positioning and targeting

Market presence

Represent Reboot in client meetings, events, and networking opportunities

Build your own presence within the industry

Contribute to thought leadership and content where relevant

Proven experience in a commercially focused, client-facing role (agency experience preferred)

Strong track record of contributing to or closing retained work (bonus for enterprise level accounts)

Confident communicator, able to build rapport quickly with senior stakeholders

Commercially aware, with a natural instinct for identifying growth opportunities

Comfortable leading conversations, presenting ideas, and influencing decisions

Highly organised and proactive, able to manage multiple opportunities at once

Experience across SEO, Content, or Digital PR is advantageous

The Commercial Manager role sits at the centre of how we grow at Reboot.

You’ll take ownership of qualified opportunities from the first conversation through to close, then stay close to those clients to ensure they grow, retain, and continue to see value in working with us.

Working across Growth teams and with Delivery, you’ll shape strategic responses, lead conversations, and guide prospects confidently through to a decision. Beyond the point of sale, you’ll remain a key commercial contact, focused on turning short-term wins into long-term partnerships.

This is a high-impact, client-facing role suited to someone who enjoys building relationships, leading conversations, and driving commercial outcomes.

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