ACCOUNT MANAGER

We're looking for an Account Manager who lives and breathes client relationships. You will be the bridge between our clients and our creative, strategy and production teams, making sure projects land on time, on budget and above expectations. You are organised, proactive and brilliant at keeping everyone aligned. Most importantly, you care about the work and want to help brands build real fandom.
WHAT YOU'LL DO Own the day-to-day relationship with assigned client accounts
Manage project timelines, budgets and deliverables across campaigns and experiences
Write clear and actionable briefs that set creative teams up for success
Lead client calls, status updates and presentations with confidence
Identify opportunities for account growth and proactively pitch new ideas
Coordinate internal teams across creative, production, strategy and social
Track project profitability and flag risks early
Ensure all deliverables meet Fresh Movement quality standards before going to client
WHAT WE'RE LOOKING FOR 2+ years in account management at a creative, experiential or digital agency
Proven ability to manage multiple projects simultaneously without dropping the ball
Strong written and verbal communication skills
Experience managing budgets and commercial conversations with clients
Comfortable presenting to senior stakeholders
A genuine interest in gaming, tech, entertainment or youth culture
NICE TO HAVE Experience with gaming or tech clients
Familiarity with project management tools (Monday.com, Asana, etc.)
Understanding of experiential marketing and live events
Existing relationships within the gaming or entertainment industry
ROLE DETAILS Department
Client Services
Reports to
Senior Account Director
Contract
Full-time
Location
Working
Hybrid
PERKS & BENEFITS 25 days holiday + bank holidays
Hybrid working (3 days in our Manchester studio)
Annual gaming and tech budget
Regular team socials and industry events

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