Operations Programs Lead - Member Communications

Golden 1 Credit Union is seeking an Operations Program Manager for Member Servicing Communications. Hybrid in Sacramento, CA, exempt role, 85,100–92,000 USD annually.
You will lead servicing communication initiatives, oversee month-end processes, and mentor staff while coordinating with internal teams and vendors to ensure accurate, timely member communications and adherence to SLAs. The role requires a Bachelor’s degree and 3+ years in print/digital vendor management or operational

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