Artist Relations Coordinator II Job at Yamaha Corporation of America in Buena Pa

Description
Purpose of Role
Yamaha Artist Relations provides support for Yamaha Performing Artists throughout the world while leveraging the Yamaha brand through artistic collaborations. We promote Yamaha as the number one music manufacturer in the world through collaboration with our internal stakeholders. Artist Relations roles impact Yamaha with their product, events and operational expertise.

Key Accountabilities Include

Support artist, vendor, and stakeholders' relationships to meet business needs

Support brand awareness through rapport with artists

Support data accuracy and reporting

Ensure timely project delivery and execution of Artist Relations activities/responsibilities

Support department efficiencies

Primary Responsibilities Include

Communicate and collaborate with artists and internal stakeholders (internal staff)

Collect and organize information for reporting

Assist in organizing event planning

Coordinating artist support logistics

Survey and collect relevant Artist updates including social media and PR

Organize and maintain AR databases, processes, and procedures

Assist with accommodations, sales, and loans made to artists

Core Functional Competencies

Brand Ambassador : Serve as a representative of the Yamaha brand

Customer/Artist Problem Resolution : Gather information towards appropriate solutions

Event Management : Manage face-to-face and virtual events that enable contact between Yamaha and potential customers

Logistics : Obtain, produce, and distribute materials and products in the proper places and in the proper quantities

Consultative Skills : Alleviates customer pain points and recommend products and services that meet customers' needs

Project Management : Plans, organizes, and manages tasks and resources to bring about successful completion of a specific project

Relationship Building and Maintenance : Quickly connect and prospective artists and maintain relationships

Core Behavioral Competencies

Yamaha Way (will, integrity, initiative, challenge, commitment)

Customer Focus

Values Differences

Action Oriented

Communicates Effectively

Self-Aware

Resilience

Qualifications
Ideal

Demonstrated success delivering customer service

Demonstrated attention to detail and organizational skills

Experience with spreadsheets, word processing programs, and email systems

Demonstrated success within a fast-paced environment

Able to travel domestically up to 25%, includes nights and weekends

Experience with musicians and vendors in specific instrument category

Demonstrated success multi-tasking high visibility projects

Preferred

Music business or music background

CRM database experience

Bachelors degree in Music Business or related field

2+ years of experience working with regional level artists

Here's What We'll Bring

Comprehensive benefits package including Medical, Vision, Dental, LTD, Life-Insurance and 401k with match AND automatic contributions

Performance based bonus program

Robust employee wellness programs including free music lessons

Generous Wellness reimbursement program

Tobacco cessation reward program

Private concerts from award winning artists

Discounted hotel, travel, entertainment, and other attractions

Employee product purchase program

Casual dress

Flexible work options (including hybrid schedule)

Vacation, sick-time and personal floating holidays

Monthly events, for example -- Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week and other fun events

Inclusive and passionate culture

We foster a culture in which everyone feels welcomed, included, and valued; and recognize that diversity contributes to the success of Yamaha

Compensation

The hiring range for this position is $50,600 - $63,200 annually + bonus. This is the hiring range and does not include the value of benefits. The hiring range does not reflect total earning potential over time.

Final offers within the posted compensation range are based on qualifications, skills and experience required for the role.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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