Riivet is hiring: Technical Writer in New York

Build out the Riivet help center, API docs, and in-app guidance. A short-term contract with potential to convert to full-time.
About the role

Riivet has 20 features and a growing API. Our customers need documentation that is clear, searchable, and matches how restoration teams actually work. You will own the help center and API reference from scratch, working directly with engineers and customers.
What you'll do

Plan, write, and maintain the Riivet help center
Document the public API, including examples and common workflows
Write in-app onboarding and empty states in partnership with design
Work with support to turn common questions into permanent documentation
What we're looking for

3+ years writing technical documentation for B2B SaaS
Can read code well enough to write accurate API docs
Portfolio of published documentation, ideally in a developer-facing product
Clear, opinionated writing style
Nice to have

Experience with restoration, insurance, or construction software
Background in video or interactive documentation

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