Account Executive, Mid-Market Enterprise

Account Executive, Mid-Market & Enterprise
Remote (US) · Full-time

About UserVoice
UserVoice is a Customer Intelligence platform. We help customer-focused companies pull feedback from every touchpoint into one reliable source of insight.

What it does: AI organizes unstructured customer conversations, surfaces emerging themes, and ties them to account value and revenue impact.

Who uses it: executive, product, customer success, and revenue teams at mid-market and enterprise companies.

Why it matters: it turns thousands of scattered conversations into clear priorities, a roadmap people agree on, and decisions backed by evidence.

The role
This is a full-cycle, new-business role, and you'll source most of your own pipeline. There's no large SDR team or long list of inbound leads waiting for you. You'll build your own book from day one, then take those deals from first conversation to signed contract.

It suits someone who gets energy from prospecting, likes being accountable for a number, and wants their results to show on a small team.

What you'll do

Build pipeline from scratch

Research target accounts, run multi-channel outbound (email, phone, LinkedIn, events), and book qualified meetings

Work with marketing on campaigns, sequences, and messaging that turn interest into conversations

Run the full sales cycle

Lead discovery calls that get to the real business problem

Give consultative demos tailored to each buyer's role and priorities

Bring multiple stakeholders along, up to executive decision-makers

Negotiate and close

Own your number

Keep the CRM accurate and your forecast honest

Report on activity, pipeline, and results every week

Make the go-to-market better

Pass what you hear from the field back to product, marketing, and leadership

Help shape the playbook as we grow

What success looks like

First 30 days: learn the product and market, start outbound, and book your first meetings

First 90 days: a healthy self-sourced pipeline and your first deals moving toward close

Ongoing: steady pipeline creation and closed revenue against quota

What you bring

2-5 years of quota-carrying B2B SaaS sales experience, including closing deals yourself

A track record of building your own pipeline through outbound prospecting, not only working inbound leads

Experience selling to mid-market or enterprise buyers, with longer cycles and several stakeholders

Strong discovery and consultative selling skills

Clear, confident writing, presenting, and negotiating

Self-direction and organization in a remote setting

Comfort with a CRM (HubSpot a plus) and modern prospecting tools

Bonus: experience selling to product, CX, or customer success leaders, or familiarity with feedback or customer intelligence tools

Why join

Uncapped commission: your earnings rise with the pipeline you build and the deals you close

Visible impact: on a small team, your results directly shape company growth

A product with momentum: AI-driven customer intelligence is a category buyers are actively looking for

Room to grow: strong performers help write the playbook, and their responsibilities grow with them

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