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Account Director (Remote) Drive Retention & Upsells

Blacksmith Agency · Cleveland, OH, USA · Remote ·

Job type:
Full Time

Blacksmith Agency, a remote digital agency, is seeking an Account Director who will own an established book of recurring agency clients. You will retain relationships, renewals, and drive early warning signals when accounts drift.
You will also identify and sell upsells while meeting a seven-figure annual quota. You will work closely with strategists and the delivery team, ensuring clients hear one clear voice and receive coordinated, high-impact marketing support.

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