Operations and Communications Manager

Job Description
Job Description
Operations & Communications Manager (Part-Time, 15 Hours/Week)
Location: Exton, PA A Haven is a 501(c)(3) nonprofit organization providing grief support services to children and families in Chester County and the surrounding area. We are seeking an organized, creative, and dependable part-time Operations & Communications Manager to help keep our organization running smoothly and keep our mission visible in the community.
This role supports the Executive Director and leadership team by managing daily operations, donor care administration, and creating mission-aligned communications. The ideal candidate is organized, creative, and comfortable balancing multiple priorities as a member of a small, collaborative team.
Key Responsibilities
Coordinate daily operations and maintain organizational systems
Manage and update the Yearly Snapshot Calendar
Support employee onboarding logistics and compliance documentation
Generate tax receipts for donors, and prepare donor thank-you notes
Maintain donor records and assist with donor care communications
Create and schedule social media content, newsletters, and basic website updates
Design graphics and materials using Canva
Support event logistics and donor tours
Assist with community outreach and fundraising campaign communications
Qualifications
Strong organizational and communication skills
Experience in operations, HR logistics, donor database administration, or nonprofit administration preferred
Experience creating content and graphics (Canva proficiency required)
Strong writing and storytelling abilities
Comfort with donor database entry and basic reporting
Ability to manage multiple priorities in a fast-paced nonprofit environment
Proficiency with Microsoft Office
Schedule & Compensation
Part-time, 15 hours/week
$30/hour, based on experience
Hybrid flexibility (on-site in Exton with some remote work possible)