Account Manager - Promotional Products

This role is for a client company we support and is not a position with Exec to Coach.
Location: Remote
Schedule: FT East Coast business hours
Salary Range: $75,000–$90,000
Company Overview

This role is with an established promotional products and branded merchandise organization providing end-to-end solutions, including sourcing, customization, packaging, and fulfillment. Our work is highly collaborative and project-driven, requiringstrong communication, coordination, and attention to detail to deliver exceptional client experiences.
Role Description

The Account Manager supports and grows client accounts as part of a collaborative sales team. This role is both client-facing and execution-focused, with a strong emphasis on project management, coordination, and communication. Account Managers work closely with sales leadership, internal teams (such as finance and creative), and suppliers to ensure promotional product projects are delivered accurately, on time, and aligned with client goals.
Key Responsibilities

Support assigned client accounts within a team-based sales structure
Communicate directly with clients to understandobjectives, timelines, and requirements
Manage multiple promotional product projects simultaneously
Coordinate sourcing, order execution, timelines, and deliverables
Partner with internal teams and suppliers to ensure smooth project execution
Maintain clear documentation and consistent communication throughout each project
Deliver work accurately in a goal-oriented, deadline-driven environment
Qualifications

5+ years of experience in the promotional products industry (supplier or distributor)
Proven experience managing projects and client-facing communication
Strong organizational, time-management and problem-solving skills
Excellent written and verbal communication abilities
Ability to manage multiple priorities with accuracy
Comfortable working independently and as part of a collaborative team
Familiarity with industry tools such as ESP, SAGE, and Company Stores
17 days annual PTO increasing with tenure+ paid federal holidays
401K with 3% contribution after 1 year employment

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