Senior Director, Marketing and Communications, Project Management

Job Summary The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world‑class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.
Essential Functions Design, implement, and refine workflow processes to streamline operations, reduce bottlenecks and improve productivity across the team.
Manage a project and content management team: Develop timely and tailored performance reviews for direct reports.
Maintain up-to-date job descriptions and recruit new staff.
Provide mentoring, coaching, and career advice to staff, as appropriate.
Serve as an ardent and visible advocate for the team and as a key partner in fundraising efforts, building strong relationships with Development and hospital colleagues.[ZZ1.1]

Manage the end-to-end delivery of marketing, communications, and digital engagement services, maintaining high standards of quality and satisfaction across all platforms and audiences while driving continuous improvement throughout the department.
Lead the implementation and optimization of project management tools and platforms (e.g. Workfront) to ensure they meet evolving business needs and enable operational transparency.
Serve as a key contributor to the fiscal year planning process, including goal setting, tracking, and budgeting, working across units to help align resources with strategic objectives and ensure fiscal responsibility.
Establish and monitor key performance indicators (KPIs) to track progress, measure outcomes, and report results to leadership and stakeholders.
Foster a culture of collaboration and open communication, uniting team members around shared goals, and ensuring efficient operations and the successful delivery of all projects.
Monitor and assess departmental resources-human, financial, and technological-to support evolving project demands and organizational priorities.
Qualifications Bachelor's degree required and 10+ years of related experience. In addition, the ideal candidate will possess the following skills, abilities and competencies:
Proven ability to manage cross-functional teams and lead resource planning at a senior level
Demonstrated expertise in workflow optimization, process improvement methodologies, and project management technology
Experience with budgeting and performance tracking in a fast-paced, results-oriented environment
Exceptional strategic thinking, communication, and analytical skills, with a keen ability to solve problems and drive change
Track record of facilitating team collaboration and ensuring seamless project delivery
Proficiency in Microsoft 365 applications and project management technologies such as Basecamp, Workfront, and Asana
Additional Job Details (if applicable) The target salary range for this position is $140,000 - $170,000 . Final offers will be based on the candidate's experience and internal equity.
Remote Type: Hybrid
Work Location: 399 Revolution Drive
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift: Day (United States of America)
Pay Range: $99,465.60 - $144,643.20/Annual
Grade: 8

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