Customer Communications Center Manager

Georgia State University’s Facilities Customer Services Center on the Atlanta Campus is seeking a Manager, Customer Communications Center to lead a busy team dedicated to delivering premier service. The role focuses on supervising all center functions, coordinating responses, and ensuring consistent, high‑quality interactions with campus customers.
You will oversee a customer service team from 7:00 a.m. to 5:15 p.m., manage facilities service requests and work orders, and maintain records and

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