Brand Manager, SGC

Brand ManagerCollectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.We're looking for a Brand Manager who owns SGC's brand identity, voice, and presence across every customer touchpoint. You will build on 28 years of trust while positioning SGC for its next chapter of growth. You will work closely with the General Manager and operations leadership, and your work will directly support submission growth, customer confidence, and community engagement.You'll report to the General Manager of SGC and work from our Boca Raton, FL office. Hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.What You'll Do:Define and protect SGC's brand voice, visual identity, and messaging standards across all channelsDevelop positioning that highlights SGC's heritage, consistency, and value creation for trading card collectorsEnsure the brand is represented consistently in packaging, inserts, website, social, and emailPlan and manage SGC's content calendar across Instagram, X, YouTube, TikTok, Facebook, and emailProduce and commission content such as showcases of notable graded cards, behind-the-scenes looks at operations, and educational materialMonitor community conversation, respond to feedback, and flag emerging issues to leadershipManage and grow a team of graphic designers and other marketing professionalsLead public-facing communication around pricing changes, turnaround times, and operational updates, with a tone that is honest, confident, and clearWrite and refine customer-facing copy including submission inserts, website content, FAQs, and announcementsPartner with Customer Support to keep messaging aligned with what customers are experiencingBuild and maintain relationships with content creators, dealers, breakers, auction houses, and hobby mediaIdentify sponsorship, collaboration, and ambassador opportunities that grow awarenessWork with the General Manager to support new avenues of growth through sales and marketingTrack and report on brand health and campaign performance, including reach, engagement, sentiment, and submission trends tied to marketing activityUse data and community feedback to refine strategy and prioritize effortsWho You Are:4+ years of experience in brand management, marketing, or communicationsDemonstrated ability to build and manage a brand voice across social, web, and emailExcellent writing and editing skillsExperience managing content calendars and working with creators or external partnersComfort working with data to measure and report resultsStrong organizational skills and ability to manage multiple projects at onceGenuine passion for the hobby and an understanding of how collectors think and communicateExperience in the sports card, TCG, or broader collectibles industry is a plusBonus points for working knowledge of design tools, video editing, or the ability to direct creative workExperience in crisis communication or managing public perception during periods of change is a plusSalary Range: The salary range for this position is $110,000-$130,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.Reasons To Join Us:Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and VisionAdditional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goalsVacation: All salaried employees are eligible for flexible time-offHoliday Pay: All regular, full-time employees are eligible for ten company paid holidaysEmployee Discounts: Employees receive discounts on select grading services for approved submissionsFlexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needsFun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activitiesCollectors uses e-Verify to validate your ability to work legally in the United States.We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com.We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com.U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.For New York Residents: In connection with hiring, Collectors Universe, Inc. uses an automated employment decision tool (Brighthire) to assist in evaluating candidates. Collectors Universe, Inc. began using this tool in October 2026. In accordance with NYC Local Law 144, a summary of the most recent independent bias audit of this tool is available from Brighthire. To request information about the type of data collected, its source, and our data retention policy, contact ta-operations@collectors.com.