Position Title: Experience Designer Lead
Location: PA - Pittsburgh, TX - Dallas, OH - Strongsville, OH - Cleveland, AZ - Phoenix, AL – Birmingham
Work Status: Hybrid role, 3 days in office.
Duration: Contract to Hire
Years Of Experience Required: 8+ Years
Industry Background: Banking / Finance - User Experience, Design Strategy, or Human Centered Design background.
Function of the Group: User experience for digital servicing solutions
Roles and Responsibilities:
- Balance design strategy with hands-on execution to ensure alignment with business objectives and user needs across multiple product areas
- Identify problems and goals, map user flows, and prototype interactions
- Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines
- Design frameworks, systems, and components that aim to deliver consistent UX across a range of user touchpoints
- Apply your UI and UX skills to an established product
- Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals
- Support user observation, research, and analysis to understand the challenges of our customers
- Use quantitative and qualitative data to inform design decisions
Required Skills
- Expert in FIGMA
- Working knowledge of Jira, Confluence, SharePoint
- Design strategy
- User Mapping
- Submit portfolio with resume
Ref: #404-IT Pittsburgh
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