Sanofi US Services seeks a Head of AI-Driven Digital Customer Engagement Management Platform to lead Project Orion, migrating from OneCRM to the new CEMP across 13,000 users in 45 countries. You will drive end-to-end program delivery, governance, and global rollout while protecting continuity with Veeva OneCRM through 2029.
You will own the Concierge for Field, define the product roadmap, and ensure an AI-native, omnichannel engagement platform that accelerates adoption and delivers measurable
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