Soni in New York seeks an IT Knowledge & Communications Specialist to develop and manage user-facing IT content, knowledge base articles, and service documentation. The role focuses on translating technical content into clear, accessible material and publishing updates via content management systems.
Collaborating with IT operations, service desk, and leadership, you will produce training materials, monitor content analytics, and contribute to governance of publishing standards and accessibility
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IT Knowledge & Content Strategist
Soni · New York, NY, USA ·
- Job type:
- Full Time