Omnichannel CRM & Lifecycle Marketing Director

Simon Management Assoc in Indianapolis is seeking a Director of Omnichannel CRM and Email Marketing to lead CRM strategy across email, SMS, push, and Wallet. You will connect 200 Simon centers and Simon's omnichannel initiatives into a single experience, manage the CRM and messaging team, and align with stakeholders to drive customer growth and engagement.
You will oversee lifecycle messaging, onboarding to retention, loyalty journeys, and performance reporting to senior leadership.

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