Lifecycle & Loyalty Marketing Manager

Local Eclectic in Chicago is seeking a Retention Marketing Manager to own the customer lifecycle across email, SMS, and in-person retail and café touchpoints. You will build and optimize automated flows, campaigns, and segmentation to turn first-time buyers into loyal, high-LTV customers across five brands.
You will bridge data and creative work with Klaviyo and Shopify data, partner with merchandising and paid media, and report on retention metrics weekly, monthly, and quarterly.

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