Social Media Specialist

Pre-Owned Luxury, Part-Time Bellevue, Washington. On-site. $25–$30 per hour plus 2% sales commission.
About ERC Luxury and the Role
ERC Luxury specializes in pre-owned designer handbags and fashion accessories. We are building
direct-to-consumer sales using our U.based inventory and local operations, primarily serving
English-speaking U.S. customers while also engaging Chinese-speaking customers in the United
We are seeking a hands-on, part-time specialist to turn compelling product content into qualified
inquiries and online purchases. This role combines English-language content creation, social media
operations, product-page support, and customer follow-up, not content publishing alone.
Create English-language product photos, short videos, captions, and demonstrations using
physical inventory; accurately show materials, dimensions, accessories, condition, and visible
Plan and manage an Instagram and Facebook content calendar. Adapt selected content for
TikTok, and Xiaohongshu as priorities and scheduled hours allow; support livestreams where
Verify SKU, stock availability, product
details, and approved retail prices before publication.
• customer needs, recommend suitable products, provide purchase links, and record sales
Coordinate stock checks, fulfillment, and after-sales questions with the team. policies for discounts, refunds, authenticity information, and delivery commitments.
• Research relevant competitors, pricing, and customer interests. qualified inquiries, paid orders, sales net of returns, and profitability where data is available.
• Use company accounts and retain working files and customer records in company systems.
Protect customer information, procurement costs, and non-public wholesale pricing.
Fluent professional English, including strong writing, clear product presentation, and effective
customer communication.
• Demonstrable content-creation ability through prior work or a sample project; learn sales follow-up and connect content performance with customer purchases.
• Strong organization, attention to detail, and comfort with spreadsheets and basic platform
availability for on-site work at our Bellevue office.
Mandarin proficiency is strongly preferred for collaboration with our China-based sourcing team.
Relevant social media, e-commerce, luxury resale, retail sales, or customer-service experience is
Relevant education is welcome, but current-student or recent-graduate status is
This is an on-site, part-time employee position based at our Bellevue, Washington office, with a
Additional hours and any evening or weekend
shifts will be agreed in advance. Customer-response coverage will be defined within paid working
Pay is $25–$30 per hour, based on relevant skills and experience. required training and meetings, is paid. Sales Commission
In addition to hourly pay, this position earns a sales commission equal to 2% of attributable net
merchandise sales. Net merchandise sales means the amount actually paid for merchandise after
discounts, returns, and refunds, excluding sales tax and shipping charges.
A sale qualifies once the sale is completed and the applicable customer return period has expired.
Qualifying sales are included in the calculation for the calendar month in which both conditions are
The initial 90-day performance review will assess product accuracy, English communication, content
consistency, reliable customer follow-up, and measurable progress from content to inquiries and
sales. Priorities and targets will reflect available inventory, approved resources, and scheduled hours,
Strong performance may lead to expanded responsibilities, additional hours, or consideration for a
full-time role, subject to business needs. in employment status, pay, hours, or immigration sponsorship.
considered where the role, actual schedule, field of study, and required approvals meet applicable
school and immigration requirements. ERC Luxury may consider future employment-based sponsorship, including H-1B, for an eligible role
and candidate, subject to business needs, legal review, and applicable requirements. consideration is separate from the 90-day review or any move to full-time employment. Sponsorship
and immigration approval are not guaranteed.
2–3 relevant work samples, explaining your personal contribution and any results you can share
without disclosing confidential information.
Social Media and E-commerce Sales Specialist – [Your Name]
An English-language
product-presentation video of 60–90 seconds is welcome but optional.