Sales Account Manager

Account Manager The Account Manager is responsible for overall account management of assigned PGS Customers and the associated Portfolios that they represent, as well as marketing and selling PGS services to new or existing customers and portfolios within loosely defined geographic areas. PGS services may include exterior and interior grounds maintenance, snow removal, site management services, and other offerings as developed.
Responsibilities Customer relationship management and development
Develop and maintain strong relations with customers to ensure that PGS becomes and remains an integral member of their business team.
PR requirements will include lunch meetings, dinner events, trade shows, golf outings, sporting events, etc.
Estimating, quoting and selling new landscape maintenance services.
Qualifying potential clients and opportunities
Measuring lawn areas, shrub areas, bed areas, etc.
Reviewing challenges of specific properties
Pricing and budget review and approval.
Deliver proposal and sell services to customer.
Estimating, quoting and selling snow removal services
Qualifying potential clients and opportunities
Measuring lot and sidewalk areas
Reviewing challenges of specific properties
Pricing and budget review and approval.
Deliver proposal and sell services to customer.
Estimating, quoting and selling landscape services
Qualifying potential clients and opportunities
Respond to request for landscape work from client, operations staff, or outside sources.
Measure, design, and estimate job as needed.
Pricing review and approval.
Suggest to Operations proper delivery methods
Contract review of existing contracts and renewal of customer contracts.
Review historical data collected though job costing
Measure data against established business needs
Price, submit and renew contracts with customers.
Coordinate various services through subcontractors
Locate, select, approve, coordinate and review subcontracted services
Meet subcontractors on site as needed and verify service performance.
Track subcontractor quality and suggest necessary changes
Coordinate work through PGS operations staff.
Keep PGS VP of Operations and Operations Managers informed on a regular basis of work requirements, customer needs, etc.
Schedule in-house services through operations managers.
Communicating customer information to administrative staff
Utilize assistance of contract administrator staff support effectively
Ensure customer information is timely and accurate
Submit changes to customer contracts as needed
Ensure change order process is effectively managed
Change orders properly completed initially.
Review of correct subcontractor invoicing as necessary.
Review of correct customer invoicing as necessary.