Account Executive, Membership Services

Account Executive, Membership ServicesThe Account Executive, Membership Services will focus on renewing 3-Day Grandstand Memberships and enrolling accounts in auto-renewal throughout the entirety of the year for the Formula 1 Hard Rock Miami Grand Prix. This position will be responsible for executing assigned call campaigns as well as continuing to grow accounts year over year for the Miami International Autodrome. Representatives will be part of an elite sales and service team at Hard Rock Stadium, setting the standard for high-level sales and service in the sports industry. As an Account Executive, Membership Services, this position will have the ability to sell across multiple properties including the Miami Dolphins and Miami Open. With multiple entities under one roof, this position offers unique opportunities for professional growth and exposure across Miami Dolphins, Miami Open & Formula 1 Hard Rock Miami Grand Prix. This is a customer-centric, results-driven role. The Account Executive resolves guest inquiries quickly through proactive service. They also use existing relationships and campaign driven outreach to generate new business revenue. Retention is central to the role's success. The Account Executive takes ownership of their role by spotting at-risk accounts early and addressing concerns before they affect renewal decisions. The Formula 1 Hard Rock Miami Grand Prix has set a new standard in luxury seating, hospitality, and race weekend experiences. As one of the premier destinations on the Formula 1 schedule, the Formula 1 Hard Rock Miami Grand Prix will play a significant role in the continued growth of Formula 1 in the United States. Grandstand seating plays a pivotal role in the continued growth of the event.Location: This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL.ResponsibilitiesThis position will be focused on high volume sales from designated call campaigns, prospecting, appointment setting, executing sales presentations in a face-to-face & virtual formatDue to the nature of this role, the candidate must be willing to work non-traditional hours and weekendsThe candidate will be held accountable for exceeding activity, appointment goals, and closed sales goals while maintaining a high level of integrity & sales proficiencyWe are looking for a candidate with an optimistic team-first attitude and the competitive desire to be the bestQualificationsBachelor's Degree or equivalentMinimum of 1 year of prior sports ticket sale/service experience requiredStrong verbal communication and interpersonal skills; able to engage guests of all backgroundsProven ability to solve problems calmly in a fast-paced, high-volume settingExcellent verbal and written communications skills required in English and additionally preferred in SpanishProficient in Microsoft Office, with a focus on Word, Excel, and PowerPointCandidate must have a strong work ethic and a desire to build a career in professional sportsFeatured BenefitsMedical, dental, and vision insuranceLife insurance (including voluntary coverage for spouses and children)Long term disability insuranceTicket benefits for events including Miami Dolphins games, the Formula 1 Hard Rock Miami Grand Prix, and the Miami OpenEmployee gym, subsidized lunch program, and discounts on a variety of products and services401k, Paid time off (PTO), and company holidays