Senior Communications Design Manager

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem‑solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human‑centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position summary

The Communications Designer is responsible for developing and managing Nava's brand to express our value proposition and reach our target audiences. The incumbent will be responsible for developing and maintaining our identity system and applying it across external and internal communications channels to ensure we are consistently on brand and delivering experiences that align with Nava's vision. For internal company‑facing communications, they will be the primary emissary of Nava's brand. As a member of the communications team, they will work closely with the comms team on digital, print, and social projects that support company brand strategy and business goals. All work will be done in service of Nava's values: Be Active Stewards, Pursue the Root Cause, Think Long‑Term, Build Together, Inclusion is Essential and Progress Takes Work.
What you'll do

Developing Nava's brand identity system consistently across mediums, and driving the adoption of Nava's brand identity across the company
Managing brand assets such as Nava's brand mark, typography, style guides, illustrations, and photography
Managing all of Nava's external facing brand materials, including G Suite templates, email signatures, LinkedIn Headers, recruiting materials, and more
Managing Nava's comprehensive brand strategy, including brand positioning, brand characteristics, research‑based audience segmentation, competitive or landscape research, and brand and identity usage guidelines
Contributing to Nava's marketing strategy and plan to raise visibility, awareness, and preference for Nava
Helping with visual and communications design needs on project work as needed
Developing and maintaining ongoing Nava‑internal brand processes
Designing Nava's annual reports for digital and print (eg Public Benefit Report and DEI Report) — this includes conducting competitive analysis, conceptualizing, user research, user testing, and design
Contributing to experience design for exter

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