Communications Manager

COMMUNICATIONS MANAGER Location: On-site with monthly remote days (Greenville, SC)
Schedule: Full-time
Department: Communications
Reports to: Director of Communications
JOB OVERVIEW Crawford is seeking a curious, organized Communications Manager to support public relations and content development for our agency and clients. Working closely with the Director of Communications, this role will focus on understanding client needs, researching story opportunities, developing media lists, writing pitches and conducting media outreach. The Communications Manager will also contribute to newsletters, social media content development and reporting. We prefer candidates with 3-5 years of relevant experience and welcome recent graduates with strong writing samples and relevant internship, student media or project experience.
KEY DUTIES AND RESPONSIBILITIES Public Relations and Media Outreach Learn each client’s business, audiences and goals to identify relevant stories and media
Research journalists, publications and industry topics to build and maintain targeted media lists
Draft press releases, media alerts, pitches and other PR materials
Conduct media outreach and follow up in coordination with the Director of Communications
Monitor news and industry developments to suggest timely pitch angles and opportunities for client commentary
Help coordinate interviews, gather background information and prepare spokespeople
Research speaking opportunities, awards and editorial calendars, and assist with submissions

Content Development Write and edit newsletter articles, blog posts, case studies, social media copy and other communications
Gather information through client conversations, interviews, research and source materials
Adapt writing to each client’s voice, audience and business goals
Check facts, proofread carefully and incorporate feedback into drafts

Social Media Support Contribute content ideas and help develop social media calendars
Draft captions and coordinate with creative teammates on supporting visuals
Schedule and publish approved content, monitor engagement and flag items that need a response

Client Support and Reporting Participate in client and internal meetings, capture next steps and follow through on assignments
Coordinate with agency teammates to gather information, manage deadlines and keep work moving
Maintain outreach records, media coverage trackers and content calendars
Compile PR and social media results for reports, highlighting progress, insights and

REQUIREMENTS Bachelor’s degree in communications, public relations, journalism, marketing or a related field, or equivalent relevant experience
2–3 years of relevant experience preferred. Recent graduates with relevant internships, student media or project experience will also be considered
Strong writing, editing and proofreading skills, supported by writing samples
Curiosity about different businesses and industries, strong research skills and a willingness to
Ability to manage multiple assignments, meet deadlines and communicate progress
Comfort asking questions, working with clients and teammates, and incorporating feedback
Familiarity with social media platforms. Experience with media research, monitoring, scheduling or reporting tools is a plus
Commitment to Crawford’s core values: Will to Win, Excellence, Dependability, Curiosity and Respect

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