Account Executive

Account ExecutiveAt Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.Are you looking for the next opportunity to revolutionize an industry? If so....We are looking for an Account Executive! The Account Executive works directly with EP customers to learn, understand, and uncover client goals and pain points while establishing how the EP product and service line can help solve their needs. Duties include regularly meeting sales quotas, team goals, and other forms of client expectations. The Account Executive will be able to uncover opportunities for new business as well as maintain client satisfaction levels in purchased services/products to help EP meet its sales targets. This individual is a key team member in helping support the sales process through to the project setup ensuring a successful hand off to other internal EP support teams. The Account Executive should be able to articulate and demonstrate the value proposition of all EP products and services developing client relationships in repeat customers.Key ResponsibilitiesDemonstrate experienced sales skill setPrepare and present sales value proposition for EP products and servicesGeneral understanding of EP's complete product and service offering with ability to articulate sales value proposition to clientsUnderstanding of sales target prospecting practices to achieve sales quotas – documenting leads and opportunities and ensure complete information data sets are captured with timely follow upGather and understand customer goals, plans, challenges, timeline, budget including key decision maker rolesOvercome client objectionsSupplement your pipeline by completing lead generating activities including cold calls, emails, and social touchesDemonstrate excellence in opportunity management filling sales gap to achievement sales targetsOccasionally host and attend client sales events including lunches, dinners, sporting events and concertsOversees project onboardingEnsure the production setup order form has a complete data set of required information and that system requirements match account specific requestsIndependently coordinate and onboard all clients onto EP Products within established delivery timesParticipate in regularly scheduled account team client meetings and team meetings providing ideas for how to position our services and products to help clients improve their business process while also looking at how to improve our business resultsAbility to partner with clients and document all client inquiries in Salesforce via Case and record all inbound/outbound calls as well as emails and other case tasks with quality detailAbility to multi-task and work in a fast-paced environmentAdhere to sales, service, and product escalation procedures for assigned tasks/issues, ensuring that all involved parties are informed of an issue's current status/resolution.May participate in various client focused and department projectsAbility to build trust with specific clients creating foundational relationshipsMust complete and pass all required training on all products and servicesAdditional responsibilities as assignedJob Requirements / Qualifications NeededBachelor's Degree preferred or industry/job experience equivalentMinimum 5 years prior relevant experience, in client service preferredEntertainment industry experience preferred, specifically entertainment Production experienceExperience in basic sales practices including strong cold calling skills with a strong determination to turn leads into opportunitiesExperience in lead qualification and development practicesHigh aptitude for problem solving with the ability uncover customer pain with high degree of diplomacy2 years basic negotiation experience in an entry level or equivalent experience sales roleGoal-oriented, driven by a large appetite to 'win'Demonstrate a high level of professionalism, always showing respect for the client and for fellow employeesLearning agility and action orientationStrong written and verbal communication skills with client facing acumenAbility to collaborate and work with team and other departments effectivelyAbility to analyze, demonstrate sound decision making and critical thinking skillsAbility to multi-task as well as handle multiple client issues at a timeProficient in Microsoft Word, Excel, OutlookPresentation skillsOther benefits and perks included are:Health, Dental, and Vision options401(k) retirement savings plan and company matchPaid holidays, vacation time, and sick timeParticipation in company equity plansEmployee Assistance Program, mental health and wellness programsTraining and developmentHybrid ScheduleAnnual bonus and merit reviewsThe salary range for this position is $80,000 to $90,000 and will be commensurate with experience related to the position.Entertainment Partners seeks to employ the most qualified individuals from the available workforce and to provide equal employment opportunity for all persons. Our policy prohibits unlawful discrimination based on race, color, religion, religious creed, sex, gender identity/expression, age, pregnancy, citizenship status, marital status, national origin or ancestry, physical or mental disability (whether perceived or actual), medical condition (cancer-related or genetic characteristics-related), sexual orientation, veteran status, medical/family care leave status or any other consideration made unlawful by applicable federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Equal opportunity extends to all aspects of the employment relationship, including recruiting, hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.