Ad Operations Coordinator Job at Insight Global in Charlotte

Job Title:

Ad Operations Coordinator
Duration:

3 months – possible extension or conversion
Pay Rate:

20/HR
Location:

Charlotte, NC 28203 (4 days onsite and 1 remote)

Insight Global is seeking an Account Manager (Advertising Operations Specialist) for a top media and advertising client. This candidate will support advertising order entry and campaign execution, partnering closely with Sales to ensure orders, schedules, and supporting documentation are accurate. The ideal candidate is detail-oriented, accountable, eager to learn, and interested in building experience within the advertising/media industry.

Must-Haves:
Advertising/media industry exposure, especially

digital or social media
Strong understanding of advertising concepts such as

impressions and spots
Exceptional

attention to detail

and accuracy
Experience with

Salesforce or a similar CRM/order-entry platform
Strong communication skills with professional corporate communication and etiquette
Demonstrated

accountability, ownership, and follow-through
Comfortable asking questions and operating strategically when situations are not black and white
Ability to work across multiple platforms and accurately manage numerous fields/data points
Strong organizational skills and ability to ensure advertising orders are entered correctly
Genuine eagerness to learn and interest in the

advertising/media industry
Plusses:
Internship or professional experience within advertising, digital media, or social media
Salesforce experience
Excel and/or data analytics experience
Knowledge of

campaign pacing and optimization
Experience supporting sales teams or acting as a POC for sales
Experience leading calls with internal stakeholders
Familiarity with advertising traffic/order management systems
Day-to-Day:
Accurately enter and set up advertising orders across Spectrum's network
Ensure orders, advertising copy, and supporting documentation are complete and correct
Manage order-entry information across platforms including Salesforce and AOS
Serve as a key point of contact for sales and Account Executives
Monitor advertising schedules and exception reports
Follow up consistently to resolve missing information or discrepancies
Partner with Account Executives to address schedule issues and help recover lost revenue
Track client advertising materials and maintain accurate electronic and paperwork records
Assist Sales Management and technical teams in diagnosing schedule-delivery issues
Apply knowledge of campaign planning, strategy, pacing, and optimization
Lead and participate in calls with internal stakeholders
Take ownership of orders from setup through completion and ensure details do not fall through the cracks