White-Glove Social Media Specialist

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) seeks a Social Media Representative to deliver premier customer service through active engagement on social platforms. You will interact with service members and their families, respond to inquiries, and help resolve concerns related to their shopping experiences at NEX stores.
You will utilize social media tools to monitor channels, provide timely responses, and collaborate with cross-functional teams to improve customer satisfaction across Omni Channel

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