Senior Account Manager

Creedence Production Chemical Account ManagerCreedence is a successful, rapidly growing company committed to integrity and excellence. If this is what you are about, and you want to join the top talent in the production chemical industry, apply today!Job Summary: Oversees assigned customer accounts and ensures work is performed to customer specifications.Essential Duties:Develop and maintain solid, long-term relationships with customer accountsProvide strong account leadership through a consultative sales approach with accountsPrimary point of contact for all matters specific to assigned customersUnderstand key business drivers of customer accounts in order to provide effective solutionsDevelop a customer retention programResolve issues on assigned job sites and with customersTravel to field locations to conduct sales meetings and resolve issuesAchieve and sustain revenue and customer targetsForecast future work and resourcesRoutinely report chemical usage and KPI data to customerEnsure job tickets are generated & receivedGenerate and submit bids to customers as requestedAssist technical team with RFPsAid other Account support teams in achieving all required tasks of customersWork with technical team to determine optimal monitoring programOrganize and schedule field work for Service Technicians and Account CoordinatorsCollect samples from wellsite and facilities, as neededWork well independently and as a teamProvides excellent customer serviceQualifications:Education/Experience: Bachelor's Degree preferred with minimum 5 years of oil and gas production chemical experience. Proven record of customer service and account management success. Experience with oil and gas surface and downhole equipment required. Requires fundamental understanding of production chemical technical challenges.Certifications/Licenses: NoneDriving Requirements: Valid driver's license – travel requiredPhysical Requirements: Lift, push, pull, and carry up to 55 pounds chest high. Must be able to reach, push, pull, and grasp with arms and hands. Will require standing, crouching and/or kneeling, sitting, walking, driving, climbing, and transitioning in/out of vehicles. Must be able to talk, hear, and see. Required to have the visual acuity to safely and legally operate motor vehicles.Work Environment: Some exposure to environmental conditions such as extreme weather, precipitation, and wind. Potential, but unlikely, exposure to harmful chemicals, dust, odors, fumes, oil, and gases. Noise level is typically moderate, occasionally loud.Financial Skills: Understand the financial implications of business decisions, monitor market competition, target potential customers for business development.Communication Skills: Effective verbal and written communication skills as well as providing excellent customer service. Must be able to effectively present company capabilities, achievements, and technical expertise to customers.Language Skills: Ability to read, interpret, and understand documents such as safety rules, operating instructions, and procedure manual. English language fluency in reading, writing, and speaking. Bi-lingual beneficial.Computer Skills: Efficiently navigate web browsers, mobile applications, Microsoft Office 365 Suite (Excel, Teams, Word, SharePoint, One Note, etc.) and reporting platforms. Proficiency in designing spreadsheets, creating advanced formulas, charts, and tables required. Must be able to design professional presentations.Work Ethic: Be trustworthy, dependable, respectful, and truthful with a commitment to safety and excellent customer service. Follow company policies and procedures and take responsibility for your own actions.Equal Opportunity Employer. Must pass a pre-employment background check and drug screen.