ECU Health Medical Center is hiring: Manager of User Experience and Digital Crea

Manager of User Experience and Digital Creation

The primary purpose of this position is to lead and support the digital engagement, communications, and user experience efforts of the College of Health and Human Services (CHHS). Reporting to the Executive Director of Strategic Initiatives in CHHS, with a dotted line to University Communications, this position develops and manages integrated digital content, including web, social media, video, graphic, email, and other communication assets, while ensuring consistent branding, accessibility, usability, and alignment with ECU and HHS goals. The position serves as a strategic digital communications partner to college leadership, academic units, faculty, staff, students, and campus stakeholders by creating engaging content, managing digital platforms, strengthening the CHHS brand and online presence, and using analytics to evaluate communication effectiveness. The position also coordinates digital projects and workflows, collaborates with internal and external partners and vendors, identifies opportunities to improve tools and processes, and provides leadership and oversight for student employees and content initiatives.
Key responsibilities include digital engagement and presence management, user experience and digital communication, and team leadership, operations, and collaboration.
Minimum education, knowledge, skills, and experience required include a bachelor's degree or equivalent combination of training and experience. Preferred experience includes proficiency with Adobe Creative Suite and knowledge of social media platforms and digital content development.