Sales / Account Manager

Sales / Account ManagerFASTSIGNS Oakland is seeking a driven, relationship-focused Sales / Account Manager to grow and manage our client base across commercial, construction, and corporate accounts. The goal of this role is to build long-term client relationships, uncover new opportunities, and turn signage and visual-communication needs into profitable, well-executed projects. This is not an order-taking position; you will act as a trusted advisor to your clients, owning the relationship from first conversation to final installation, while partnering with our Sales & Project Coordinator, design, production, and installation teams to deliver on every promise.Core ResponsibilitiesBusiness Development: Prospect and develop new accounts with general contractors, architects, property managers, facility managers, and businesses through networking, referrals, outreach, and industry events.Account Management: Own a portfolio of key accounts, maintain regular contact, anticipate upcoming needs, and grow repeat business through proactive check-ins and account planning.Consultative Selling: Lead discovery conversations and site surveys to understand client goals, brand standards, code requirements (including ADA and wayfinding), and budgets, then recommend the right solutions.Quoting & Pricing: Work with the coordinator to build accurate estimates in CoreBridge POS, apply value-based pricing discipline, and present clear, professional proposals that protect margin.Closing & Negotiation: Follow up consistently on open quotes, handle objections, negotiate terms, and secure signed approvals and deposits.Project Handoff & Oversight: Deliver complete, accurate job information to design and production, stay engaged through approvals and installation, and serve as the client's main point of contact.Pipeline & Forecasting: Maintain an up-to-date sales pipeline, track activity and results against goals, and report on forecasts, wins, and losses in weekly meetings.Desired Skills & QualificationsProven Sales Experience: 3+ years in B2B sales or account management; experience in signage, printing, construction, or related trades is a strong plus.Relationship Builder: Confident, personable, and professional in person, on the phone, and over email with clients at every level.Hunter & Farmer Mindset: Equally motivated to open new doors and to deepen existing client relationships.Business & Margin Awareness: Understands that not all revenue is good revenue and sells on value rather than price alone.Tech Savvy: Comfortable with Google Workspace, CRM tools, and capable of quickly learning industry software like CoreBridge.Organized & Accountable: Manages multiple projects and deadlines, follows through on commitments, and owns results.Adaptable Learner: Willing and eager to learn sign materials, fabrication methods, installation requirements, and technical sign standards.Valid Driver's License: Reliable transportation and a clean driving record for regular Bay Area client visits.What Success Looks Like in This RoleConsistent growth in new accounts and repeat business from existing clients.Healthy close rates and profitable margins on the projects you sell.Clean, complete project handoffs that set production and installation up to win.Satisfied clients who return, refer others, and see us as their go-to signage partner.A full, accurate pipeline that helps the business plan and scale with confidenceWhy Join FASTSIGNS Oakland?We're a tight-knit, passionate team with a strong reputation for quality. Our clients include Sutter Health, Kaiser, major developers, and local institutions who trust us to deliver. You'll get hands-on training, real growth opportunities, and the chance to become a core face of our team in the field. This role is a great fit for someone who wants to build a long-term career in installation, signage, or related trades.Company InformationFASTSIGNS Oakland provides custom signs, banners, graphics, and visual communications solutions for businesses and organizations across the Bay Area. We handle everything from design and production to installation and service, helping our clients communicate clearly and professionally in the built environment.DEI StatementAt FASTSIGNS Oakland, we are committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We welcome applicants from all backgrounds and encourage individuals from underrepresented groups to apply.EEO StatementFASTSIGNS Oakland is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Compensation: $50,000.00 - $60,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.