Client services manager in digital advertising

Описание: For a US-based digital advertising company, we are looking for an experienced Client Services Manager to manage relationships with existing clients, coordinate with internal teams, and identify opportunities for account growth. The ideal candidate combines a solid understanding of digital advertising with strong communication and relationship management skills.
Задачи: Serve as the main point of contact for existing clients, including international brands and large organizations
Build and maintain strong, long-term client relationships
Respond to client inquiries and ensure effective communication
Coordinate with internal account management and campaign teams to address client needs
Monitor client satisfaction and identify opportunities for upselling and account growth
Support discussions around campaign performance, results, and optimization opportunities
Требования: Previous experience in client services, account management, or a similar client-facing role, preferably in digital advertising
Good understanding of digital advertising concepts and metrics, including CPM, CPC, and campaign performance measurement
Familiarity with ad tags, tracking pixels, and verification tools such as DoubleClick, IAS, or DoubleVerify
Understanding of campaign measurement, lead generation, and conversion tracking
Strong relationship management and communication skills, preferably in a B2B environment
Ability to communicate confidently with international clients and coordinate across teams
Advanced English proficiency, both written and spoken
Proactive, organized, and solution-oriented approach
Условия: Fully remote
Full-time position
Flexible schedule with at least 4 hours of overlap with the US team
Availability for occasional later client calls

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