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Lead Strategic Account Manager

Abbott (abbottcareers2 board) · Lake Forest, IL, USA · Remote ·

Job type:
Full Time

JOB DESCRIPTION Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

Career development with an international company where you can grow the career you dream of. An excellent retirement savings plan with a high employer contribution. Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity The Strategic Account Lead is responsible for driving strategic growth initiatives across the Digital Health Solutions (DHS) business. This role focuses on accelerating revenue growth through government and strategic accounts, channel partner development, commercial excellence, market expansion, and business planning. The individual serves as a key cross-functional leader, partnering with Sales, Marketing, Finance, Commercial Operations, Product Management, and Customer Success to develop and execute growth strategies that expand market share and strengthen Abbott's Digital Health Solutions presence. This evolution reflects a shift from a primarily account and solution support role to a strategic business leadership position focused on scalable growth initiatives. This role is a US remote field-based position. Ability to travel up to 75%-80% in assigned territory and other locations in the US to attend training and support business needs. The ideal candidate would be based in the Chicago metro or surrounding market. Key Responsibilities

Strategic Growth & Business Development Identify, evaluate, and pursue new growth opportunities across federal, government, integrated delivery networks (IDNs), strategic health systems, and channel partners. Develop and execute go-to-market strategies that accelerate adoption of Digital Health Solutions offerings. Assess market trends, competitive dynamics, customer needs, and emerging healthcare technology opportunities to inform growth strategies. Support strategic partnership development, acquisition assessments, and market expansion initiatives.

Channel & Government Business Leadership Develop and expand relationships with distributors, resellers, alliance partners, and government stakeholders. Build scalable channel strategies that increase market reach, drive revenue diversification, and support long-term business growth. Collaborate with internal and external partners to identify and execute government and public-sector opportunities.

Commercial Excellence & Revenue Operations Establish and monitor commercial KPIs, dashboards, forecasting processes, and performance metrics. Partner with sales leadership to improve pipeline management, opportunity progression, win rates, and sales effectiveness. Drive initiatives that improve forecasting accuracy, commercial visibility, and operational performance.

Strategic Planning & Cross-functional Leadership Lead annual and long-range strategic planning activities for Digital Health Solutions. Develop business cases, growth models, and investment recommendations for leadership decision-making. Collaborate across Sales, Marketing, Finance, Commercial Operations, Product Management, and Customer Success to align organizational priorities and execute strategic initiatives. Serve as a trusted advisor to senior leadership by providing market intelligence, business insights, and growth recommendations.

Success Measures

Achievement of annual revenue and growth objectives. Expansion of government, strategic account, and channel partner business. Increased pipeline generation, conversion rates, and sales productivity. Improved forecast accuracy and commercial KPI performance. Successful execution of strategic growth initiatives and market expansion plans. Strong cross-functional engagement and business alignment.

Required Qualifications

Bachelor's degree required. Proven sales experience at executive level selling broad and complex product line for a minimum of 5 years is required. Proven ability to build long-term strategic and senior-level relationships and demonstrated capability to uncover a large complex organization's strategic long-term plan and short-term tactics and translate into a winning solution. Proven success as an expert in all asp
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