Digital Communications Coordinator

Mission Statement:
The mission of the State of South Carolina Department of Insurance is to protect and serve the insurance consumers by promoting a fair, stable, and competitive insurance market through regulation, education, and advocacy. For more information about working at the SC Department of Insurance, please visit www.careers.sc.gov.

The position is located in the Office of Public Information within the Division of Consumer and External Affairs.
Job Purpose:
Serves as the Department's Digital Communications Coordinator, developing and distributing creative, visually engaging content that supports the Department’s communications, outreach, and public education initiatives.

Job Functions:

1. Develop graphics, infographics, brochures, flyers, reports, presentations, and other visual assets that align with the agency's brand standards. Support outreach events by creating event branding, signage, displays, and promotional materials, and ensure all communication materials are visually consistent, accessible, and aligned with agency branding and messaging.

2. Update and maintain the agency’s website by enhancing visual design, improving user experience, and ensuring content is current, accessible, and consistent with agency branding.

3. Create and publish engaging content across social media platforms as needed.

4. Capture and edit photography and video content for use in digital communications, social media, and promotional materials.

5. Collaborate with agency divisions to translate complex information into clear, visually compelling communication materials.

6. Participate in statewide outreach events in support of outreach goals, supporting community engagement efforts and documenting such efforts through social media channels.

7. Other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of current graphic design and website best practices and principles.

Knowledge of social media platforms and how to use those platforms to disseminate information.

Ability to effectively communicate orally and through the written word.

Ability to take professional-quality photographs and record video content.

Ability to establish good rapport and provide accurate and timely responses to the public via social media and web platforms.

Ability to understand and maintain all agency brands and the accurate deployment of those brands in various marketing collateral outputs.

Ability to organize content and information.

Must be able to perform the job with limited supervision.

Must be able to exercise discretion to accomplish stated tasks, goals, and objectives.

Bachelor's degree and two or more years' experience in graphic design, website management and social media for an agency or company.

A degree in digital media, graphic design, website design, or communications is preferred.

Ability to work independently, prioritize work, and keep daily activities current.

Must have the ability to work in a team environment toward common goals.

Must be able to quickly adjust in an environment that changes pace.

Travel is required across South Carolina.

Some overnight travel may be required.

This position is considered essential in the event of an emergency or major disaster.

Educational Credentials:
Applicants indicating college credit or degree(s) on the application will be required to submit a sealed, certified copy of the transcript(s) prior to beginning employment. Failure to produce an official, certified transcript will result in any conditional offer of employment being rescinded.

Equal Opportunity Employer:
It is the policy of the South Carolina Department of Insurance to provide equal employment opportunities to all job applicants and employees without regard to their race, color, religion, national origin, sex (including, but not limited to, pregnancy, childbirth or related medical conditions and lactation), disability or age.

Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

The Department of Insurance offers an exceptional benefits package for FTE positions that includes:

Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

15 days annual (vacation) leave per year

15 days sick leave per year

13 paid holidays

State Retirement Plan (pension plan option) and Deferred Compensation Programs

Employee Assistance Program

Free counseling sessions for employees and household members

Free legal counseling

Free financial counseling

Flexible Work Schedules

Compressed work weeks

Part-time telecommuting

Flex-time

Contingent upon completing required probationary period

Free Gym Access

Growth Opportunities

Certifications/designation program allowing for salary increases and bonuses

Infants at Work Program

Employees eligible to bring their newborn/infant to the workplace

Free Parking

Disaster Response
This position is considered essential in the event of an emergency or major disaster. Incumbent is required to participate in emergency or major disaster response activities as outlined in the DOI Disaster Response Plan. During such times, the incumbent should regard himself/herself as being on 24-hour call and subject to duty when such an event occurs or is anticipated to occur.

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