Science Applications International Corporation is hiring: Audio Visual Tech IV i

Job Description

Description

We are seeking an experienced Audio Visual Technician to provide technical support for video-teleconferencing (VTC) and audiovisual events at the Federal Deposit Insurance Corporation (FDIC). The ideal candidate is a self-starter who thrives in a fast-paced environment and is committed to delivering high-quality AV and VTC support to a federal government client.

Key Responsibilities
Provide technical support for AV and VTC events, including scheduling coordination, equipment setup, system testing, live event operation, and troubleshooting
Configure, operate, and maintain VTC endpoints, codecs, cameras, displays, and related infrastructure
Diagnose and resolve AV and VTC hardware, software, and connectivity issues in a timely manner
Implement procedures, policies, and technical solutions to address customer AV and VTC challenges
Participate in the installation, commissioning, and hardware upgrades of AV and VTC systems
Maintain technical documentation including system configurations, SOPs, and equipment inventories
Deliver exceptional customer service to FDIC employees and stakeholders at all levels
Qualifications

Associate's degree or higher in Audio Visual Technology, Information Technology, or related field; with six (6) years or more of related experience. Additional experience may be considered in lieu of a degree.
2-4 years of hands-on AV and VTC technical support experience in a professional environment
Proficiency with enterprise video conferencing platforms such as Microsoft Teams, Cisco Webex, and/or Zoom
Working knowledge of AV control systems (Crestron, AMX, Extron) and signal flow (HDMI, HDBaseT, SDI)
Ability to work independently and manage multiple priorities in a fast-paced setting
Strong troubleshooting, communication, and customer service skills
Must be able to obtain and maintain an FDIC Public Trust clearance
Must be able to lift up to 50 pounds
Flexibility to work varied hours to support scheduled events as needed
Preferred Qualifications

Experience supporting AV/VTC in a federal government environment
CTS, CTS-I, or CTS-D certification from AVIXA
Familiarity with ITSM ticketing systems (e.g., ServiceNow)

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.