Marketing and Communications Coordinator

Marketing & Communications Coordinator (Analyst)
New York, NY

Position Overview
The Marketing & Communications Coordinator provides administrative, operational, and project support to Room to Read's global Marketing and Communications team. The position supports digital marketing activities, coordinates communications projects, maintains team resources, and helps ensure the timely delivery of marketing and fundraising initiatives.

Working with colleagues across departments and country offices, the Coordinator helps keep projects organized, digital content accurate, and team operations running efficiently.

This is a hybrid work arrangement, with periodic attendance at our NYC office required.

Responsibilities
Digital Marketing & Social Media Support (35%)
Schedule and publish social media content using Oktopost in accordance with the team's communications calendar.
Provide guidance and support to staff using the social media management platform.
Maintain website content and coordinate updates to ensure information is accurate and current.
Manage internal requests related to Engaging Networks, Room to Read's online fundraising platform.
Coordinate with internal teams and external vendors to create, update, and maintain online donation pages and related digital materials.
Review digital content and fundraising pages for accuracy, quality, and timely completion.

Team Operations & Administrative Support (35%)
Provide administrative support to the Vice President, Marketing & Communications, including scheduling, travel arrangements, expense reports, meeting coordination, and document management.
Track project assignments, timelines, and deadlines in Asana.
Monitor and assign marketing and communications support requests in Salesforce.
Coordinate weekly team meetings and bi-monthly department meetings, including scheduling, agendas, meeting notes, and follow-up actions.
Maintain the team's SharePoint files, intranet resources, editorial calendar, vendor directory, and shared accounts.
Communicate upcoming campaigns and marketing activities to colleagues across the Development & Communications department.
Coordinate vendor procurement, invoices, and related administrative processes.
Provide logistical support for team activities and events, including the annual New York Gala and events held during the United Nations General Assembly.
Help organize activities that encourage team collaboration and connection.

Content & Design Support (25%)
Coordinate with vendors to produce, order, and distribute branded materials, including promotional items and donor gifts.
Support the management of the internal Staff Store, including coordination with external vendors.
Proofread and distribute communications materials, including publications, organizational messaging, and donor emails.
Publish blog posts and assist with editorial content as needed.
Maintain the digital image library (AIR), ensuring photos and videos are uploaded, tagged, and organized for staff use.

Brand Communications & Public Relations Support (5%)
Monitor the media inquiry inbox and direct press inquiries to the appropriate team members.
Track Room to Read's media coverage and maintain accurate press records.
Coordinate with communications colleagues in country offices across Asia and Africa to collect and update media coverage information.

Qualifications
1–2 years of professional experience in marketing, communications, administrative support, project coordination, or a related field.
Strong organizational skills, with the ability to manage multiple assignments, track deadlines, and prioritize competing requests.
Strong written and verbal communication skills, including the ability to proofread and edit materials for accuracy and clarity.
Experience using social media platforms and familiarity with scheduling or publishing digital content.
Ability to maintain and update websites, digital content, or online platforms, with a willingness to learn new systems.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Experience using or the ability to learn project management, collaboration, and database tools such as Asana, SharePoint, and Salesforce.
Strong attention to detail and the ability to maintain accurate records, coordinate vendor requests, and review materials for quality.
Ability to work independently, exercise sound judgment, solve routine problems, and follow through on assigned tasks.
Strong interpersonal skills and the ability to collaborate effectively with colleagues, vendors, and stakeholders across different teams and locations.

What Success Looks Like
Digital marketing activities, website updates, and online fundraising requests are completed accurately and on schedule.
Marketing and communications projects are organized, tracked, and completed within established deadlines.
Team meetings, administrative processes, and vendor coordination run efficiently.
Communications materials, media records, and digital assets are accurate, current, and accessible.
Colleagues receive timely, responsive support that helps the Marketing & Communications team operate effectively.

We Offer:
The maximum salary for this position is $67,000. Compensation may vary depending on several factors including, but not limited to, experience, skill set, and relevant education or certifications. Benefits include:

100% employer-paid premiums for your medical, dental, and vision coverage
50% medical and 100% dental and vision premium coverage for eligible dependents
22 days of PTO (+1 additional day accrued each year up to 27 days)
12.5 paid holidays
Immediate enrollment in a 401(k) plan with up to a 6% match

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