Brand & Marketing Operations Manager

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!

Job Description
The Brand & Marketing Operations Manager plays a critical role in keeping Job Duck's marketing engine running efficiently, strategically, and consistently across all brand initiatives. This position leads ongoing marketing efforts that extend beyond individual campaigns, ensuring content, communications, website performance, SEO initiatives, and brand presence remain aligned with business objectives. The ideal candidate is a highly organized marketing professional who enjoys balancing strategy, execution, analytics, and people leadership while managing multiple priorities. Success in this role requires a proactive mindset, the ability to optimize processes and performance through data-driven decisions, and a passion for developing team members while maintaining accountability and operational excellence. If you thrive in a collaborative environment where leadership, marketing expertise, and continuous improvement are highly valued, this opportunity is for you.

Responsibilities include, but are not limited to:

Support marketing leadership with planning, reporting, resource allocation, forecasting, and strategic recommendations

Partner with Sales, Client Experience, Talent Acquisition, Operations, and other departments on cross-functional marketing initiatives

Ensure all testing initiatives include documented hypotheses, success metrics, results, and next-step recommendations

Identify opportunities for growth, optimization, process improvements, and emerging marketing trends

Serve as the direct manager for marketing specialists, including coaching, performance discussions, development planning, workload balancing, and team support

Continuously improve marketing processes, workflows, systems, and documentation to increase efficiency and accountability

Monitor team workload and proactively address bottlenecks, resource constraints, and missed deadlines

Collaborate with marketing stakeholders to align ongoing marketing activities with active growth campaigns

Develop and oversee A/B testing initiatives across emails, newsletters, landing pages, websites, and marketing funnels

Prepare and communicate performance reports and recommendations to marketing leadership

Monitor performance metrics across email marketing, website traffic, content initiatives, organic channels, and database engagement

Ensure adherence to marketing tracking, reporting standards, and documentation requirements

Evaluate and prioritize incoming marketing and creative requests based on urgency, impact, and available resources

Monitor execution of content and marketing plans to ensure projects are completed accurately and on schedule

Ensure brand consistency across all marketing channels, customer touchpoints, and content assets

Oversee website content updates, maintenance, performance improvements, and optimization efforts

Lead SEO and AEO strategy efforts across websites, blogs, landing pages, educational content, and other digital properties

Oversee newsletters, nurture campaigns, evergreen email programs, segmentation efforts, and marketing automation initiatives

Manage and maintain the ongoing marketing calendar and backlog while prioritizing initiatives based on business objectives and team capacity

Maintain a centralized source of truth for marketing initiatives, deliverables, deadlines, ownership, priorities, and project status

Lead and oversee ongoing marketing activities across the company's primary brand and sub-brands

Requirements

3- 5 years of experience in marketing, brand management, marketing operations, content marketing, digital marketing, or a related field

Previous experience leading, managing, coaching, or developing team members preferred

Strong knowledge of marketing operations, project management, and workflow optimization

Experience managing marketing calendars, deliverables, timelines, and cross-functional initiatives

Proficiency with email marketing platforms, CRM systems, marketing automation platforms, analytics tools, content management systems, and project management software

Working knowledge of SEO, AEO, website optimization, content marketing, organic social media, email marketing, and conversion optimization

Experience developing and maintaining newsletters, automated nurture sequences, segmentation strategies, and marketing automation workflows

Strong analytical skills with the ability to interpret KPIs, identify performance trends, and create actionable recommendations

Ability to lead testing and optimization initiatives across marketing channels and assets

Bachelor's degree in Marketing, Business, Business Administration, Digital Marketing, or a related field preferred, or equivalent professional experience

Software and Tools: Workday, SharePoint, Bloomgrowth, Email Marketing Platforms, CRM and Marketing Automation Systems, Analytics Tools, CMS Platforms, Project Management Tools

Required Skills

People Leadership and Team Management

Marketing Operations Management

Project Management

Content Strategy Development

SEO and AEO Knowledge

Email Marketing and Nurture Strategy

Marketing Automation

Database Segmentation

Brand Management

Data Analysis and Reporting

KPI Monitoring and Performance Optimization

A/B Testing and Conversion Optimization

Capacity and Resource Management

Workload Prioritization

Process Improvement

Cross-Functional Collaboration

Strategic Thinking

Strong Organizational Skills

Detail-Oriented

Accountability and Ownership

Problem Solving

Time Management

Adaptability

Coaching and Mentorship

Strong Written and Verbal Communication

Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Languages: English, Spanish

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