POSITION: Sr. Associate, Client Services
STATUS: Exempt; hybrid
More than an advertising agency, we are a full-service branding, marketing and communications shop located in the heart of Historic Boston, with a 40-year history of igniting brand pride to inspire people and drive performance.
We are looking to expand our team with a digitally savvy Sr. Associate on our Client Services team. The ideal candidate must have 3-6 years of experience working at an advertising/digital agency and managing clients and projects. You must be detail-oriented and love account and project management…but also love to think! You’ll be essential to the successful execution of projects and campaigns on behalf of your clients.
Core Job Responsibilities:
Being the day-to-day client contact on projects and campaigns
Ensuring the successful kickoff and execution of projects with clients and internally, including initiating Creative Briefs, Action Requests, and timelines
Reviewing all communication and materials prepared for clients prior to release, leveraging your critical eye to maintain the agency’s quality standards
Facilitating the brand/message/creative strategy development process, as well as the campaign, media and communications planning process
Preparing and proactively managing client estimates/SOWs, and participating in the billing, budget management, and forecasting process
Supporting Ten Feet Tall's business development and marketing activities
Qualifications:
Bachelor’s degree in marketing, communications, business, or a related field
Experience working at an advertising, branding, marketing or digital agency is required (a minimum of 3 years of agency-side experience).
Strong digital and media advertising knowledge essential
Strong communication and presentation skills
Command of math and commitment to accuracy
Experience with project management tools and platforms including Teams, SharePoint, Word, PowerPoint and Excel required
Knowledge of Hubspot, Tableau, Google Analytics and Workamajig Platinum a plus
Healthcare, banking and/or real estate experience highly preferred
Organized, self-motivated, reliable, accountable and proactive – whether working onsite or remotely
Ability to work with leadership and cross-functionally in a dynamic team environment
Ability and desire to think beyond tasks to connect the dots to the bigger picture
Ability to solve problems and use discretion and judgment to arrive at the best path forward
Commitment to guiding and delighting clients and taking pride in the work
Authentic curiosity to continuing to learn and grow and to push yourself beyond your comfort zone
Ability to be in the Boston office a minimum of two days a week and to come in as needed for meetings beyond those days
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Senior Account Executive
Ten Feet Tall · Boston, MA, USA ·
- Job type:
- Full Time