Business Development & Customer Relations Manager

Job Description: We are seeking a motivated, results-driven sales & Customer Service professional to grow our Special FX, Halloween, and Stage Makeup business. This hands-on role will focus on expanding existing accounts, reengaging inactive customers, developing new wholesale partnerships, and identifying opportunities to increase sales across key markets and channels.

Responsibilities include:

Identify and develop new B2B sales opportunities while growing existing accounts.

Reengage inactive customers and build new wholesale partnerships.

Develop and execute sales strategies to expand business across retail, education, and professional markets.

Manage the full sales cycle, from prospecting and presentations, to negotiations, order processing, and account support.

Build and maintain strong, long-term customer relationships.

Monitor sales performance, industry trends, and competitive activity; provide regular reporting to management.

Collaborate with Customer Service and Marketing to improve the customer experience and support product launches and promotional initiatives.

Represent the company at industry trade shows, customer meetings, and special events.

Requirements:

B2B sales and business development experience.

Industry-related sales experience including makeup artistry, Special FX, or body paint experience strongly preferred.

Strong communication, presentation, negotiation, and organizational skills.

Self-motivated, proactive, and able to manage multiple priorities independently.

Proficiency in CRM systems and Microsoft Office.

Strong interpersonal skills and ability to work collaboratively across teams.

Full-time, on-site position (no remote work).

Some travel required for trade shows and industry events.

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