Marketing & Communications Coordinator

Company Overview Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.
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Job Description Provides a wide range of MarCom functions support to location leadership and the MarCom Manager/Director/Regional/Sr. Regional Director including, but not limited to, writing, editing, digital content management (website and social media) and strategy, internal and external communications, monthly reports to leadership, photography, video and graphic design.
Key Responsibilities: Write and post content for SHC website, location intranet and social media channels
Research, create and write patient stories and other content to support marketing, donor relations and business development
Create digital content and execute location- and system-wide strategy
Assist Manager / Director with internal communications where applicable
Organize and facilitate hospital tours related to Marcom events and programs
Follow AP style and SHC identity standards
Research, write and distribute press releases and media advisories.
Encourage enthusiasm, positive morale and teamwork among employees
Work with other departments and medical staff to solicit stories
Acts as media escort within facility
Assist Manager / Director (where applicable) with Shriners International temple relations
Coordinate facility special events such as public celebrations, celebrity and VIP visits and others as requested
Manage and maintain patient ambassador program
Ensure confidentiality and patient privacy during tours, events and media visits
Present to Shriners International temples, community organizations or groups when assigned or necessary
Travel as needed to attend meeting or represent SHC at community, temple or fundraising events.
Provides reports on department activity and progress toward goals
Manage multiple projects
Upload photos, videos and consents to Digital Assets Management system
Research media outlets and maintain current media contact list, using media monitoring platform
General office duties including, but not limited to, answering phones, filing, inventory of marketing collateral, meeting minutes
Required Qualifications: Bachelor degree in Marketing, Communication, Journalism or related field
3 Years Marketing/Communications/Public Relations
MS Office Suite proficiency
Media monitoring platform, Hootsuite/social media content management, website Content Management System
Preferred Qualifications: Salesforce Marketing Cloud/email marketing CRM
Adobe Creative Cloud knowledge
Bilingual
Compensation is determined based on years of relevant experience and departmental equity.
Every day, we provide innovative, compassionate care and conduct leading research that enhances the quality of life for children and their families. We invite you to explore the many rewarding career paths at Shriners Children's, from clinical and non‑clinical positions to education and research opportunities. We’re always looking for driven, compassionate professionals to join our team as nurses, physical therapists, medical assistants, administrative staff and much more. No matter where you're located, you'll find openings at our Shriners Children’s facilities across the U.S., in Canada and Mexico and at our corporate headquarters in Tampa, Florida.
Eligible Shriners Children’s employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance, retirement matching and so much more!

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