Technical Writer Job at Stellent IT LLC in Pontiac

Technical Writer
Pontiac MI - onsite 5x a week
USC/GC
They need here experience with PLC or robot, this is top priority here,

Job Description
The Technical writer is responsible for creating and updating instructions and playbooks based on the release of new application versions used globally in GM manufacturing plants that build the next generation of transportation. The technical writer will work hands-on to build full-stack application environments based on detailed requirements and system specifications. Responsibilities will include gathering high-level requirements from manufacturing plants; documenting step-by-step software installation and application configuration procedures tailored to each plant s needs; and testing and troubleshooting issues related to new code or plant configurations. This role requires a strong development background to support process and test automation. The individual will also identify opportunities to apply AI and implement AI-based solutions. Additionally, this role will contribute to security lifecycle maintenance by ensuring that all third-party applications and operating systems comply with GM s IT Statement of Technical Direction. The Deploy Software Developer will work closely with development and support teams to help maintain 100% uptime, reliability, and security.

We are seeking an Information Technology professional who:

Have a steadfast drive for excellence

Challenge themselves and their peers

Enjoy working collaboratively in cross-functional teams

Demonstrate a good work ethic

Have a strong ability and willingness to learn

Excel in a variety of job assignments

Understand fundamental physics and math concepts, and can apply them to real applications

Having worked in lean and agile teams

Desire to deliver innovative solutions to complex problems

Responsibilities Include

Work closely with IT infrastructure delivery teams to install and configure virtual servers in plant data centers with minimum supervision

Work closely with IT Project Management to ensure launch and deployment activities are tracking for on-time delivery and, escalating any risks as necessary with minimum supervision

Identify repeatable deployment actions for automation via scripting or CI/CD pipelines

Work closely with in-plant resources to validate application functionality with physical systems

Provide analysis and site-specific business configuration required to meet launch and deployment initiatives

Coordinate testing with upstream and downstream plant software applications to validate data continuity

Investigate IT system integration problems and provide technical input in problem resolution

Have knowledge of software monitoring tools for uptime and performance

Have knowledge or experience in software development

Maintain technical documentation to reflect accurate and current production installations

Perform other related duties as assigned

Learn new technical concepts and practices quickly and apply them across multiple types of applications and software

Must possess a high degree of business insight, creativity, decision making skills, a drive for results, the ability to negotiate, the ability to develop strong peer relationships, and a strong technical learning capability and focus

You should be somebody who enjoys working on complex system software, is very customer-centric, understands the big picture and feels strongly not only about building good software but about making that software achieve its goals

You will be required to be available after work hours and weekends to support any critical issues and support application rollouts

Review Pull requests, cross-collaborate with the developers for user stories and test cases.

Actively engage in development team activities associated with brainstorming new solutions and refining current solutions. Drive technical efforts that lead to success in software project delivery

Possess technical depth and applied experience in multi-layer solutioning, performance tuning, solution debug, incident triage/remediation, and usability improvement.

Minimum Qualifications:

Bachelor s degree in computer science or related field, or equivalent combination of education and recent, relevant work experience

Experience in leading technology teams with strategic and tactical responsibilities

Experience with Agile teams that have regularly delivered software while practicing code review

Knowledge in end-to-end applications hosted on Kubernetes with a focus on scalability, high availability, and fault tolerance

Proven experience diagnosing issues from browser to infrastructure to network to database and all the way back

Excellent verbal and written communication skills and ability to effectively communicate and translate feedback, needs and solutions

Creative problem-solving skills that deliver elegant solutions to complex issues

Strong teamwork focus and the ability to foster collaboration within and across teams

This role will require you to travel to physical plant locations for workshop or deployment activities

This role may require you to work during manufacturing plant downtime (weekends, second shift, third shift, holidays).

Manufacturing experience

Databases: Oracle, SQL Server, DB2, PostgreSQL, or other databases

Web Application Servers: WebSphere, WebLogic, TomCat, IIS

Infrastructure: Server Provisioning, Virtual Machines, Networking, Cluster servers

OS: Linux, UNIX, Windows Server, Cloud technology

Tools: Team Foundation Server (Azure Dev Ops), IT Service Manager, PowerBI, Jenkins, Chef, GitHub, Fortify, SonarLint/SonarQube, Artifactory, Jira

Strong .net C#

Strong Python or PowerShell Scripting

Experience in IT Enterprise Security concepts and implementation

Kepware: configuring IoT Gateway to allow a PLC to talk to an upper level application through Kepware, importing tags, automatic tag generation

Preferred Skill Set/Experience:

3+ years experience integrating applications with industrial PLC or robot (or other automation equipment) in a manufacturing environment

3+ years performing test automation

React UI development experience

Required Behaviors & Skills:

Drives results through a strong work ethic

Challenges themselves and their peers

Enjoys working collaboratively in a cross-functional teams

Has a strong ability and willingness to learn

Desires to deliver innovative solutions to complex problems

Has a strong attention to detail

Demonstrate strong written and verbal communication skills.

Proven experience creating and presenting solution proposals and technical proposals.

You will need to hold yourself and others accountable for demonstrating GM behaviors and actively contribute to building a winning culture.

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